Customer Service Representative

4 months ago

Vaughan, Canada Rentokil Initial Full time

Customer Service Representative 

 

Are you passionate about customer service?  Looking to build your career in an exciting industry and a growing world class organization?  Come see why so many of our team members recommend us to their friends

 

Who are we?

 

Rentokil Canada Corporation is proud to be a member of the Rentokil family of companies in North America.  We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality.  We are extremely proud of our legacy of excellence and constantly work to enhance the value and impact of our services.

hat do our Customer Service Representatives do ?

Our Customer Service Representatives are courteous, knowledgeable and empathetic to the
caller’s anxieties over pests in their homes and businesses.  They enjoy making a customer feel
confident that their concerns will be handled promptly and professionally.

A successful Customer Service Representative is a motivated self-starter who can work independently
with a focus on results in achieving company business goals.

  •  Answer all incoming calls promptly and in a professional manner
  •  Maintain good customer relations both on the phone and in person
  •  Gather information from customers to help identify and solve problems 
  •  Sell the value of our services and suggest upgrades to service
  •  Confirm, schedule and reschedule services for the customer 
  •  Set sales appointments for new customers as required
  •  Answer billing questions and assist in resolving AR disputes
  •  Data entry relating to customer job setups, invoicing and credits as needed
    Perform general office duties as assigned
  •  Work as a team with Service, Sales and administrative colleagues

We are looking for individuals who want to make a difference where our customers live and work.  Is that you? 

 

Rentokil Canada Corporation is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil Canada Corporation is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.

Requirements

What do you need?

  • Two year diploma or equivalent in prior experience
  • One to Two years’ experience in a customer service or call center role
  • Have excellent listening and communication skills
  • Have a pleasant phone voice and ability to clearly speak and be understood on the phone 
  • Ability to multitask and remain calm while working under pressure in a fast paced environment
  • Self-manage daily tasks and workload
    Show a high level of personal organizational skills
  • Balance customer demands with Service and Sales team requests
  • Must pass pre-employment background screen

Benefits

What do we offer?

  • World class training of the latest industry best practices
  • Company provided technology package and car allowance
  • Short and long-term disability
  • Life Insurance

  • Customer Service Representative

    2 days ago

    Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer inquiries, resolving issues, and ensuring timely order fulfillment.Key ResponsibilitiesProvide first-class customer service,...

  • Customer Service Representative

    2 days ago

    Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer inquiries, resolving issues, and ensuring timely order fulfillment.Key ResponsibilitiesProvide first-class customer service,...

  • Customer Care Representative, Bilingual

    2 days ago

    Vaughan, Canada CAD Customer Service Full time

    Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value,...

  • Customer Service Representative

    2 days ago

    Vaughan, Ontario, Canada Aleem Ravji Insurance and Financial Services Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Aleem Ravji...

  • Customer Service Representative

    2 days ago

    Vaughan, Ontario, Canada Aleem Ravji Insurance and Financial Services Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Aleem Ravji...

  • Customer Service Representative

    4 months ago

    Vaughan, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across Vaughn. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level Customer...

  • Customer Service Representative

    3 months ago

    Vaughan, Canada Good To Great Solutions Full time

    At Good to Great So tions, We strive for excellence and re the le - rs in consul - g and cus - er acquisition a - ss Vaughn. We are ing for an entry-level C - omer Service Representative who will play a valuable support rol y providing a superior l el of service to all customers to help them achieve their individual goals. As an entry-level Customer...

  • Customer Service Representative

    4 months ago

    Vaughan, Canada Stage Windows & Doors Full time

    Grow with us as a Customer Service Representative at Stage Windows & Doors! **Company Overview**: Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for the residential replacement and...

  • customer service representative

    7 days ago

    Vaughan, Ontario, Canada Sandra Behlok - Desjardins Insurance Agent Full time

    Customer Service Representative Customer Service Representative - Desjardins Insurance Agent Team Member Join our dynamic team as a Customer Service Representative and contribute to the growth of our business through exceptional customer experiences. Position Overview We are seeking a motivated and results-driven professional to support our successful...

  • Customer Service Representative

    3 months ago

    Vaughan, Canada Sandra Behlok - Desjardins Insurance Agent Full time

    **Customer Service Representative - Desjardins Insurance Agent Team Member**: **Location: Vaughan, Ontario**: **Type: Full Time**: **Position Overview**: Successful Desjardins Insurance Agent is seeking a qualified professional to join her winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping...

  • Customer Service Representative

    4 months ago

    Vaughan, Canada Sandra Behlok - Desjardins Insurance Agent Full time

    **Customer Service Representative - Desjardins Insurance Agent Team Member**: **Location: Vaughan, Ontario**: **Type: Full Time**: **Position Overview**: Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping...

  • Customer Service Representative

    3 months ago

    Vaughan, Canada Provident Energy Management Inc. Full time

    Provident Energy Management Inc. is a leading Energy Services Company (ESCO) in the Greater Toronto Area that specializes in the multi-residential market, with an emphasis on high rise condominiums. Since 1985, we have supported our clients’ energy savings and sustainability objectives through our provision of state-of-the-art building automation and...

  • Customer Service Representative

    4 months ago

    Vaughan, Canada Provident Energy Management Inc. Full time

    **ROLE**: The Customer Service Representative is responsible for the call centre functions as it relates to customer service. This position will ensure that an excellent standard of service and a high level of customer satisfaction is maintained. This position reports to the Customer Service Supervisor. The Customer Service Representative ensures all goals,...

  • Customer Service Representative

    2 days ago

    Vaughan, Ontario, Canada Rentokil Initial Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their concerns, and ensuring their...

  • Customer Service Representative

    2 days ago

    Vaughan, Ontario, Canada Rentokil Initial Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their concerns, and ensuring their...

  • Customer Service Representative

    2 days ago

    Vaughan, Ontario, Canada Sandra Behlok - Desjardins Insurance Agent Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our Desjardins Insurance Agent team, you will play a vital role in delivering exceptional customer experiences and helping our business grow through value-based...

  • Customer Service Representative

    2 days ago

    Vaughan, Ontario, Canada Sandra Behlok - Desjardins Insurance Agent Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our Desjardins Insurance Agent team, you will play a vital role in delivering exceptional customer experiences and helping our business grow through value-based...

  • Customer Service Representative

    3 months ago

    Vaughan, Canada People Corporation Full time

    We are seeking a Customer Service Representative to join our BPA team in Wilson. **_ Please note that the office location is currently Toronto (1263 Wilson Ave.); however, the office will be relocating to Vaughan (Langstaff Rd. & Highway 50) in the coming months._** **_ This position is 100% in-office._** **_Hours: 8:30am - 4:30pm with rotational...

  • Customer Service Representative

    3 months ago

    Vaughan, Canada TOC Logistics Full time

    TOC Supplies, a car detailing business in both retail and e-commerce is actively seeking a dynamic individual to join our team as a Customer Service Representative. As a sister company to TOC Logistics, a rapidly growing logistics provider, we are dedicated to providing top-notch customer service across Canada. Committed to a blend of technology and hard...

  • Customer Service Representative

    2 days ago

    Vaughan, Ontario, Canada CB Canada Full time

    {"Job Title": "Customer Service Representative", "Job Description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at CB Canada. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer...