Customer Service Representative
3 months ago
**Dynamic Tire Inc. is looking for a Customer Service Representative (CSR)**
Welcome to Dynamic Tire Canada’s ONLY Strategic Sourcing Partner in the tire wholesaling industry. With over 25 years of experience in multi-national import operations, expert engineering capabilities, cutting-edge web-based ordering systems, and over 400,000 square feet of Canadian warehouse capacity, it is evident why Dynamic Tire is the choice of Canadian retailers and wholesalers.
**DYNAMIC PEOPLE MAKE A DYNAMIC BUSINESS**
**Dynamic Tire Inc. - Customer Service Representative (CSR)**
Position Reporting to Customer Service Manager
Summary/Objective
Responsible for servicing Dynamic Tire’s customer base within Canada. This position functions as the point of contact for any and all matters specific to customer orders and resolution of problems. DTI CSR’s run and “order desk” unit whereas providing product information to customers and internal employees.
**Essential Functions**
- Responsible for placement and processing of orders, returns and exchanges.
- Efficiently manage customer invoicing processes, ensuring accurate and timely generation of invoices.
- Maintains and organizes clerical records and documents.
- Provides feedback on efficiency of the customer service process.
- Follow-ups on warranty products.
- May be required to assist and conduct inside sales.
- Meet or exceed key performance indicators (KPIs) related to customer satisfaction, response times, and issue resolution.
**Skills and Qualifications**
Teamwork, Interpersonal Skills, Following Direction, Flexibility/Adaptability, Stress Tolerance, Listening, Tactfulness, Positive Attitude, Approachable, Patience. Ability to write routine reports and correspondence. Ability to communicate clearly to customers both in writing and verbally. Sales/Persuasion, Customer Service Skills, Excellent Written and Verbal Skills, Good Judgment, Responsive to Customer’s Needs, Perseverance.
**Required Education and Experience**
A Bachelor’s degree in business administration, Marketing or Sales, or equivalent number of years of experience.
Three to Five (3-5) years of experience in a office Customer Service environment.
Related experience in **tire or tire related industry** with progressive growth experience is an asset
**Job Types**: Full-time, Permanent
Pay: $52,500.00-$58,000.00 per year
Additional pay:
- Bonus pay
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
**Education**:
- Secondary School (preferred)
**Experience**:
- tire: 1 year (preferred)
- customer service: 3 years (required)
Work Location: Hybrid remote in Vaughan, ON L4H 3V9
Application deadline: 2024-10-21
Expected start date: 2024-11-04
-
Customer Service Representative
7 months ago
Vaughan, Canada Good To Great Solutions Full timeAt Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across Vaughn. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level Customer...
-
Customer Service Representative
4 days ago
Vaughan, Canada Good To Great Solutions Full timeAt Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...
-
Customer Service Representative
6 months ago
Vaughan, Canada Good To Great Solutions Full timeAt Good to Great So tions, We strive for excellence and re the le - rs in consul - g and cus - er acquisition a - ss Vaughn. We are ing for an entry-level C - omer Service Representative who will play a valuable support rol y providing a superior l el of service to all customers to help them achieve their individual goals. As an entry-level Customer...
-
Customer Service Representative
7 months ago
Vaughan, Canada Stage Windows & Doors Full timeGrow with us as a Customer Service Representative at Stage Windows & Doors! **Company Overview**: Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for the residential replacement and...
-
Customer Service Representative
7 months ago
Vaughan, Canada Sandra Behlok - Desjardins Insurance Agent Full time**Customer Service Representative - Desjardins Insurance Agent Team Member**: **Location: Vaughan, Ontario**: **Type: Full Time**: **Position Overview**: Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping...
-
Customer Service Representative
7 months ago
Vaughan, Canada Sandra Behlok - Desjardins Insurance Agent Full time**Customer Service Representative - Desjardins Insurance Agent Team Member**: **Location: Vaughan, Ontario**: **Type: Full Time**: **Position Overview**: Successful Desjardins Insurance Agent is seeking a qualified professional to join her winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping...
-
Customer Service Representative
6 months ago
Vaughan, Canada Provident Energy Management Inc. Full timeProvident Energy Management Inc. is a leading Energy Services Company (ESCO) in the Greater Toronto Area that specializes in the multi-residential market, with an emphasis on high rise condominiums. Since 1985, we have supported our clients’ energy savings and sustainability objectives through our provision of state-of-the-art building automation and...
-
Customer Service Representative
4 days ago
Vaughan, Canada Truck It Personnel Services Inc Full timeTruck It is looking for a dynamic, enthusiastic Customer Service Representative to join one of North America's largest trusted partners in the supply of materials company in Vaughan. For over 50 years this company has been a trusted company in the supply of materials, manpower and technology necessary for the construction industry and projects that build and...
-
Customer Service Representative
4 days ago
Vaughan, Canada Provident Energy Management Inc. Full time**ROLE**: Reporting to the Customer Service Supervisor, the Senior Customer Service Representative is an experienced customer service professional who will provide senior-level support to the customer service team and assist the supervisor and Customer Service Manager through various tasks or projects. The Senior Customer Service Representative will...
-
Customer Service Representative
3 months ago
Vaughan, Canada People Corporation Full timeWe are seeking a Customer Service Representative to join our BPA team in Wilson. Please note that the office location is currently Toronto (1263 Wilson Ave.); however, the office will be relocating to Vaughan (Langstaff Rd. & Highway 50) in the coming months. This position is 100% in-office. Working Hours: 7:00am to 5:00pm Monday, Tuesday,...
-
Customer Service Representative
7 months ago
Vaughan, Canada People Corporation Full timeWe are seeking a Customer Service Representative to join our BPA team in Wilson. **_ Please note that the office location is currently Toronto (1263 Wilson Ave.); however, the office will be relocating to Vaughan (Langstaff Rd. & Highway 50) in the coming months._** **_ This position is 100% in-office._** **_Hours: 8:30am - 4:30pm with rotational...
-
Customer Service Representative
2 days ago
Vaughan, Canada Sagavape.com Full time_Customer Service Representative _ **About us** Our work environment includes: - Lively atmosphere - Relaxed atmosphere - Growth opportunities - Packer / Customer Service Position _ - Raise after 3 months probation and every 3 months thereafter._ Walking Distance! Located only 5 minutes from Vaughan Subway station! Days of week: Monday - Friday Hours:...
-
Customer Service Representative
7 months ago
Vaughan, Canada TOC Logistics Full timeTOC Supplies, a car detailing business in both retail and e-commerce is actively seeking a dynamic individual to join our team as a Customer Service Representative. As a sister company to TOC Logistics, a rapidly growing logistics provider, we are dedicated to providing top-notch customer service across Canada. Committed to a blend of technology and hard...
-
Customer Service Representative
4 months ago
Vaughan, Canada Marathon Watch Company Full time_**Title: Customer Service Representative**_ - **Reports To**:_ _Manager_ - **Location**:_ _Head Office_ **Position Summary**: The Customer Service Representative is responsible for managing watch/ clock inquiries and repairs. This individual should be a problem solver and has strong attention to detail. This person is also customer focused and has...
-
Customer Service Representative
7 months ago
Vaughan, Canada TOC Logistics Full timeTOC Supplies, a car detailing business in both retail and e-commerce is actively seeking a dynamic individual to join our team as a Customer Service Representative. As a sister company to TOC Logistics, a rapidly growing logistics provider, we are dedicated to providing top-notch customer service across Canada. Committed to a blend of technology and hard...
-
Customer Service Representative
7 months ago
Vaughan, Canada Provident Energy Management Inc Full timeProvident Energy Management Inc. is a leading Energy Services Company (ESCO) in the Greater Toronto Area that specializes in the multi-residential market, with an emphasis on high rise condominiums. Since 1985, we have supported our clients’ energy savings and sustainability objectives through our provision of state-of-the-art building automation and...
-
Customer Service Representative
7 months ago
Vaughan, Canada Triumph Tool Ltd. Full time**Triumph Tool Ltd. **is one of Canada's leading distributors of high quality metal cutting tools and related niche products, servicing Southern Ontario's precision machining industry since 1979. We are a proud family owned and operated company that strives to bring excellent service and value to our customers. We currently serve the market by way of our...
-
Customer Service Representative
7 months ago
Vaughan, Canada Daltile Full timeDal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone who is ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, provide samples and complete sales transactions. Primary Objective To ensure effective and...
-
Customer Service Representative
6 months ago
Vaughan, Canada Bradshaw International Inc Full time**COMPANY **OVERVIEW** For nearly 100 years, Bradshaw International has been a leading provider of kitchenware and cleaning products. Currently we are seeking a Customer Service Representative to be based out of the Canadian head office in Woodbridge, Ontario. **JOB DESCRIPTION** Reporting into the Customer Service Supervisor, the Customer Service...
-
Customer Service Representative
4 weeks ago
Vaughan, Ontario, Canada Hilton Garden Inn, Vaughan Full timeJob OverviewAs a Customer Service Representative at Hilton Garden Inn, Vaughan, you will be responsible for delivering exceptional guest experiences. This includes checking-in and checking-out guests in a timely and professional manner, processing all payments according to established procedures, and ensuring guest satisfaction.