Front Desk Clerk
7 months ago
Languages: Bilingual would be an asset, but not necessary
Experience: Employer willing to train
Business Equipment and Computer Applications: Word processing software; Spreadsheet; Opera or Visual Matrix; Multi-line switchboard; Internet; Central reservation system (CRS); Computerized bookkeeping system
Specific Skills:
- Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services.
- Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Perform light housekeeping and cleaning duties.
- Investigate and resolve complaints and claims; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages.
- Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area.
- Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs.
- Maintain an inventory of vacancies, reservations and room assignments
Important : Should be Flexible for all shifts - Mornings, Evenings & Night Shifts.
**Job Types**: Full-time, Part-time
**Job Types**: Part-time, Permanent
Part-time hours: 25-30 per week
**Salary**: $15.50-$15.75 per hour
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
**Experience**:
- customer service: 1 year (preferred)
**Language**:
- English (preferred)
Shift availability:
- Night Shift (preferred)
- Day Shift (preferred)
Work Location: In person
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