Front Office Manager

3 months ago

NiagaraontheLake, Canada Vintage Hotels: Prince of Wales Full time

**Please note that this is a Temporary position**

The Prince of Wales Hotel is currently searching for a Full-time Front Office Manager (Temporary) to join our growing team

If you have a passion for hospitality and are currently looking for career advancement opportunities, look no further

**What you'll be doing**:

- Providing personalized and exceptional guest service at every given opportunity.
- Meeting established up-selling and sales goals.
- Ensures that the front office and business center are fully operational in terms of sufficient staff to service the guests.
- Performs the human resource function relative to hiring, training, promotions, motivating, and progressive corrective action when required.
- Ensures that Team Members are aware of, and follow all standards and procedures.
- Ensures Team Members follow safety policies and procedures.
- Develops annual department budget.
- Monitors cost and revenues on a daily basis.
- Suggesting additional products and services meeting our Guests’ specific preferences.
- Assessing Guests’ individual needs to meet standards for additional products and services.
- Actively seeking ways to meet Guests’ product or service needs.
- All other duties as assigned.

**What you'll bring to the team**:

- Minimum three (3) years hospitality management experience.
- Basic accounting principles an asset.
- Familiar with cash receipts, cash floats, balancing end of shifts, and budgeting.
- Previous budgeting experience.
- Graduate of Hotel Administration Diploma, degree program or similar, or the equivalent in education and experience an asset.
- Excellent problem-solving abilities.
- Reliable transportation
- Ability to work weekdays as well as weekends as required.

**What's in it for you?**
- Benefits after 3 months
- RRSP Match
- Career advancement opportunities
- A chance to work with a tenured, supportive team at one of Niagara's Top hotels
- Company social events
- Complimentary meals each shift
- Company-wide discounts
- **Accessibility accommodations can be provided throughout the recruitment process upon request.**_

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Life insurance
- Paid time off
- Profit sharing
- RRSP match
- Store discount
- Tuition reimbursement

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

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