Retail Operations Coordinator

3 months ago

Toronto, Canada Swatch Group Canada Full time

**RETAIL OPERATIONS COORDINATOR - HOUR PASSION (60%)**

The Retail Operations Coordinator ensures the flow of communication and information within the
Hour Passion retail teams and the market on a daily basis, and analyzes various performance metrics to provide feedback to HP HQ and local brand. The person assuming this role utilizes their knowledge of the Canadian market to identify opportunities for growth and expansion in
Canada. This role leads the Store Management team to meet sales budgets, customer service goals, and Operating and People objectives through execution, coaching and accountability.

**PRINCIPAL ACCOUNTABILITIES INCLUDE**
- Developing sales and operations strategies to maximize growth potential
- Managing and reviewing P&L statements as well as develop budget and forecast reports
- Overseeing monthly and quarterly assessments and preparing short and long-term financial and managerial reporting
- Working with the corporate HR and Store Management teams on the selection and retention of top talent along with supporting strategic vision or long term succession planning
- Coaching, training and mentoring Store Management team on KPI's i.e. units per transaction, retail per transaction, etc.
- Maintaining an accountability culture through analysis of expectations
- Ensuring a high level of execution of brand and product strategies at store level
- Reviewing and managing inventory levels through identification of appropriate product assortment and pricing structures in collaboration with brand management team
- Partnering with inventory controller to resolve discrepancies in cycle count reports
- Monitoring inventory control processes to ensure prevention of asset loss in conjunction with Loss Prevention and Operations
- Ensuring compliance with HP and Brands’ visual/merchandising directives
- Updating and enforcing operational standards to drive brand consistency
- Resolving escalated customer service issues
- Scheduling work orders for repairs at boutique

Finance
- Completing project sheets to set up new IO’s related to retail projects
- Gathering quotes for retail projects
- Complete project sheets to set up new IO’s related to retail projects
- Pull IO report every month to analysis spending and address any discrepancies with the brand manager and accounting.

**PRESTIGE BRAND COORDINATOR (40%)**
- Processing orders for prestige brands for Canadian retailers
- Managing SKU system set up and availability communication
- Preparing PO and Shipnotes to receive all POS inventory to ensure SAP accuracy
- Analyzing inventory and shippables
- Preparing purchase orders for all marketing vendors and expenses
- Maintaining the Canadian marketing budget for prestige brands on a regular basis and keeping track of all spending
- Coordinating co-op advertising documentation for processing
- Coordinating marketing materials and products for events.

**REQUIREMENTS**:

- College Diploma or University Degree
- 2-3 years order processing support experience in a retail or wholesale environment
- Must have strong analytical skills
- Organized and independent with initiative
- Excellent verbal and written communication skills
- Training and presentation skills
- Represents self and situations honestly; understands and maintains confidentiality
- Demonstrated ability to handle multiple projects and details simultaneously and operate with flexibility in the presence of shifting priorities and deadlines.
- Strong self motivation, tact, diplomacy and a clear, courteous and professional manner when dealing with the public.
- Must demonstrate effective oral communication skills and the ability to work cooperatively with staff inside and outside of the department.
- Experience with SAP is highly desired.
- French Communication skill is an asset.
- Effective team player who is energetic and passionate about our brand and company

**EMPLOYMENT STATUS**
- Salaried, Full-Time, 40-44 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 44 hours a week, certain holidays and blackout dates. Car and Air Travel may be required.

**WORKING CONDITIONS**

Moderate physical effort is required. This position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing reports and materials for presentations.

**Job Types**: Full-time, Permanent

**Salary**: From $52,000.00 per year

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- Retail management: 2 years (preferred)

**Language**:

- French (preferred)

Work Location: In person

  • Retail Operations Coordinator

    3 months ago

    Toronto, Canada Roots Full time

    Roots is more than just an/the iconic Canadian retailer, we are a group of passionate employees who act with integrity, trust each other and do what is right. We work in a space where people can grow and develop, with a team of people who own results and are dedicated to seeing Roots win. We seek to build longstanding relationships with partners who share...

  • Retail Operations Coordinator

    3 months ago

    Toronto, Canada Swatch Group Canada Full time

    **RETAIL OPERATIONS COORDINATOR - HOUR PASSION (60%)** The Retail Operations Coordinator ensures the flow of communication and information within the Hour Passion retail teams and the market on a daily basis, and analyzes various performance metrics to provide feedback to HP HQ and local brand. The person assuming this role utilizes their knowledge of the...

  • Retail Operations Coordinator

    5 days ago

    Toronto, Ontario, Canada Tiffany & Co Full time

    Job Summary:Tiffany & Co is seeking a highly skilled and experienced Retail Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our stores.Key Responsibilities:Lead by example and perform all back-of-house operations in a Tiffany...

  • Retail Operations Coordinator

    5 days ago

    Toronto, Ontario, Canada Tiffany & Co Full time

    Job Summary:Tiffany & Co is seeking a highly skilled and experienced Retail Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our stores.Key Responsibilities:Lead by example and perform all back-of-house operations in a Tiffany...

  • Retail Operations Coordinator

    1 week ago

    Toronto, Ontario, Canada Tiffany & Co Full time

    About the Role:Tiffany & Co. is seeking a highly skilled and experienced Retail Operations Coordinator to join our team. As a key member of our store operations team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Lead by example and perform all back-of-house operations in a Tiffany...

  • Retail Operations Coordinator

    1 week ago

    Toronto, Ontario, Canada Tiffany & Co Full time

    About the Role:Tiffany & Co. is seeking a highly skilled and experienced Retail Operations Coordinator to join our team. As a key member of our store operations team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Lead by example and perform all back-of-house operations in a Tiffany...

  • Department Head

    2 weeks ago

    Toronto, Ontario, Canada MIRAB RETAIL MANAGEMENT SOLUTIONS INC. Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Store Supervisor to join our team at MIRAB RETAIL MANAGEMENT SOLUTIONS INC. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our retail store, ensuring that our customers receive exceptional service and that our store...

  • Retail Operations Supervisor

    4 weeks ago

    Toronto, Ontario, Canada MIRAB RETAIL MANAGEMENT SOLUTIONS INC. Full time

    Job Title: Retail Operations SupervisorEducation: Completion of a college, CEGEP, or other non-university certificate or diploma program lasting 1 to 2 yearsExperience: 1-2 years in a supervisory roleKey ResponsibilitiesDelegate tasks to sales associatesDevelop and manage work schedulesFacilitate merchandise salesAddress customer inquiries, complaints, and...

  • Retail Operations Manager

    2 days ago

    Toronto, Ontario, Canada MIRAB RETAIL MANAGEMENT SOLUTIONS INC. Full time

    Job SummaryMIRAB RETAIL MANAGEMENT SOLUTIONS INC. is seeking a highly skilled and experienced Retail Operations Manager to oversee the daily operations of our gas station. The ideal candidate will have a strong background in retail management, excellent leadership skills, and the ability to work effectively in a fast-paced environment.Key...

  • Trademark Legal Operations Coordinator

    4 weeks ago

    Old Toronto, Ontario, Canada Payroll & Benefits Coordinator | Toronto ON Full time

    Legal Operations Coordinator with Expertise in TrademarksWe are seeking a dedicated Legal Operations Coordinator with a focus on Trademark matters to support our client's Intellectual Property division. This role involves collaborating with a talented group of professionals to deliver exceptional service to clients while enhancing your expertise in a...

  • Retail Operations Supervisor

    4 weeks ago

    Toronto, Ontario, Canada MIRAB RETAIL MANAGEMENT SOLUTIONS INC. Full time

    Position OverviewThe Gas Station Manager is responsible for overseeing the efficient operation of the fuel retail outlet, ensuring that all aspects of the business run smoothly and effectively.Key ResponsibilitiesEducation: Bachelor's degree or equivalent experience.Daily Operations: Direct and manage daily activities to ensure optimal performance.Staff...

  • **Retail Sales Director

    6 days ago

    Toronto, Ontario, Canada Neptune Retail Solutions Full time

    About Neptune Retail SolutionsWe are a leading provider of innovative, data-driven omni-channel advertising solutions for brands and retailers. Our expertise extends to delivering end-to-end in-store advertising across top North American retailers, as well as digital incentives through our Checkout app, leveraging first-party data to enhance our programmatic...

  • **Retail Sales Director

    6 days ago

    Toronto, Ontario, Canada Neptune Retail Solutions Full time

    About Neptune Retail SolutionsWe are a leading provider of innovative, data-driven omni-channel advertising solutions for brands and retailers. Our expertise extends to delivering end-to-end in-store advertising across top North American retailers, as well as digital incentives through our Checkout app, leveraging first-party data to enhance our programmatic...

  • Retail Operations Supervisor

    4 weeks ago

    Toronto, Ontario, Canada MIRAB RETAIL MANAGEMENT SOLUTIONS INC. Full time

    Position OverviewThe Gas Station Manager plays a crucial role in overseeing the daily operations of our retail fuel station. This position requires a strong leader who can effectively manage staff and ensure customer satisfaction while maximizing sales.Educational RequirementsBachelor's degreeor equivalent experienceKey ResponsibilitiesDirect and oversee...

  • Retail Store Supervisor

    1 week ago

    Toronto, Ontario, Canada MIRAB RETAIL MANAGEMENT SOLUTIONS INC. Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Store Supervisor to join our team at MIRAB RETAIL MANAGEMENT SOLUTIONS INC. As a key member of our retail management team, you will be responsible for overseeing the daily operations of our retail store, ensuring that our customers receive exceptional service and that our store runs...

  • Retail Store Supervisor

    1 week ago

    Toronto, Ontario, Canada MIRAB RETAIL MANAGEMENT SOLUTIONS INC. Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Store Supervisor to join our team at MIRAB RETAIL MANAGEMENT SOLUTIONS INC. As a key member of our retail management team, you will be responsible for overseeing the daily operations of our retail store, ensuring that our customers receive exceptional service and that our store runs...

  • Retail Store Supervisor

    2 weeks ago

    Toronto, Ontario, Canada MIRAB RETAIL MANAGEMENT SOLUTIONS INC. Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Store Supervisor to join our team at MIRAB RETAIL MANAGEMENT SOLUTIONS INC. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our retail store, ensuring that our customers receive exceptional service and that our store...

  • Food Service Operations Coordinator

    2 weeks ago

    Toronto, Ontario, Canada LFC-ZMF Operations Ltd. Full time

    About LFC-ZMF Operations Ltd.We are a leading company in the food service industry, dedicated to providing exceptional dining experiences to our customers. As an Operations Supervisor with LFC-ZMF Operations Ltd., you will play a crucial role in ensuring the smooth operation of our restaurants and food service facilities.Key Responsibilities:Requisition and...

  • Retail Cannabis Assistant Store Manager

    3 months ago

    Toronto, Canada Growers Retail Full time

    **RETAIL CANNABIS STORE ASSISTANT MANAGER** **Location: 1239 Bloor Street West, Toronto, ON** Other Store Locations: 1021 Pape Avenue, Toronto, ON 2002 Lawrence Avenue East, Toronto, ON 821 Brimley Road, Toronto, ON 970 The Queensway, Toronto, ON 492 Parliament Street, Toronto ON 2620 Danforth Avenue, Toronto ON 225 George Street North, Peterborough...

  • Coordinator, Retail Operations

    3 months ago

    Toronto, Canada Indigo Books & Music Full time

    Company Description **_ Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...