Retail Operations Coordinator

1 week ago


Toronto, Ontario, Canada Tiffany & Co Full time

About the Role:

Tiffany & Co. is seeking a highly skilled and experienced Retail Operations Coordinator to join our team. As a key member of our store operations team, you will be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:

  • Lead by example and perform all back-of-house operations in a Tiffany store, ensuring seamless execution of daily tasks.
  • Provide exceptional client service and partner with store leadership to drive sales and customer satisfaction.
  • Act as a manager on duty, coordinating order fulfillment, managing inventory, and ensuring operational excellence.
  • Support Company operations efficiency objectives by improving productivity and providing feedback on process changes.
  • Take the lead in partnering with the operations professional to ensure operational excellence in all tasks.

Requirements:

  • 2-3 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, client service, administration, and shipping.
  • Strong analytical skills and proficiency in Microsoft Word and Excel.
  • Ability to work retail store hours, including nights, weekends, and holidays.
  • Organized and detail-oriented with flexibility to perform different tasks based on day-to-day business needs.
  • Authorization to work in the United States or in the country where the position is based.

Desired Qualifications:

  • A college/university degree.
  • Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work.

Tiffany & Co. is an Equal Opportunity Employer:

Tiffany & Co. is committed to fostering a workplace where individual differences are recognized, appreciated, and respected. We encourage applications from people with disabilities and will provide accommodations throughout the hiring process. If you require an accommodation, please contact us to let us know and we will work with you to meet your needs.



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