Retail Operations Coordinator
1 week ago
**RETAIL OPERATIONS COORDINATOR - HOUR PASSION (60%)**
The Retail Operations Coordinator ensures the flow of communication and information within the
Hour Passion retail teams and the market on a daily basis, and analyzes various performance metrics to provide feedback to HP HQ and local brand. The person assuming this role utilizes their knowledge of the Canadian market to identify opportunities for growth and expansion in
Canada. This role leads the Store Management team to meet sales budgets, customer service goals, and Operating and People objectives through execution, coaching and accountability.
**PRINCIPAL ACCOUNTABILITIES INCLUDE**
- Developing sales and operations strategies to maximize growth potential
- Managing and reviewing P&L statements as well as develop budget and forecast reports
- Overseeing monthly and quarterly assessments and preparing short and long-term financial and managerial reporting
- Working with the corporate HR and Store Management teams on the selection and retention of top talent along with supporting strategic vision or long term succession planning
- Coaching, training and mentoring Store Management team on KPI's i.e. units per transaction, retail per transaction, etc.
- Maintaining an accountability culture through analysis of expectations
- Ensuring a high level of execution of brand and product strategies at store level
- Reviewing and managing inventory levels through identification of appropriate product assortment and pricing structures in collaboration with brand management team
- Partnering with inventory controller to resolve discrepancies in cycle count reports
- Monitoring inventory control processes to ensure prevention of asset loss in conjunction with Loss Prevention and Operations
- Ensuring compliance with HP and Brands’ visual/merchandising directives
- Updating and enforcing operational standards to drive brand consistency
- Resolving escalated customer service issues
- Scheduling work orders for repairs at boutique
Finance
- Completing project sheets to set up new IO’s related to retail projects
- Gathering quotes for retail projects
- Complete project sheets to set up new IO’s related to retail projects
- Pull IO report every month to analysis spending and address any discrepancies with the brand manager and accounting.
**PRESTIGE BRAND COORDINATOR (40%)**
- Processing orders for prestige brands for Canadian retailers
- Managing SKU system set up and availability communication
- Preparing PO and Shipnotes to receive all POS inventory to ensure SAP accuracy
- Analyzing inventory and shippables
- Preparing purchase orders for all marketing vendors and expenses
- Maintaining the Canadian marketing budget for prestige brands on a regular basis and keeping track of all spending
- Coordinating co-op advertising documentation for processing
- Coordinating marketing materials and products for events.
**REQUIREMENTS**:
- College Diploma or University Degree
- 2-3 years order processing support experience in a retail or wholesale environment
- Must have strong analytical skills
- Organized and independent with initiative
- Excellent verbal and written communication skills
- Training and presentation skills
- Represents self and situations honestly; understands and maintains confidentiality
- Demonstrated ability to handle multiple projects and details simultaneously and operate with flexibility in the presence of shifting priorities and deadlines.
- Strong self motivation, tact, diplomacy and a clear, courteous and professional manner when dealing with the public.
- Must demonstrate effective oral communication skills and the ability to work cooperatively with staff inside and outside of the department.
- Experience with SAP is highly desired.
- French Communication skill is an asset.
- Effective team player who is energetic and passionate about our brand and company
**EMPLOYMENT STATUS**
- Salaried, Full-Time, 40-44 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 44 hours a week, certain holidays and blackout dates. Car and Air Travel may be required.
**WORKING CONDITIONS**
Moderate physical effort is required. This position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing reports and materials for presentations.
**Job Types**: Full-time, Permanent
**Salary**: From $52,000.00 per year
**Benefits**:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
**Experience**:
- Retail management: 2 years (preferred)
Work Location: In person
-
Retail Operations Coordinator
2 months ago
Toronto, Canada Roots Full timeRoots is more than just an/the iconic Canadian retailer, we are a group of passionate employees who act with integrity, trust each other and do what is right. We work in a space where people can grow and develop, with a team of people who own results and are dedicated to seeing Roots win. We seek to build longstanding relationships with partners who share...
-
Retail Operations Coordinator
1 week ago
Toronto, Canada Swatch Group Canada Full time**RETAIL OPERATIONS COORDINATOR - HOUR PASSION (60%)** The Retail Operations Coordinator ensures the flow of communication and information within the Hour Passion retail teams and the market on a daily basis, and analyzes various performance metrics to provide feedback to HP HQ and local brand. The person assuming this role utilizes their knowledge of the...
-
Retail Coordinator
1 month ago
Toronto, Canada Illuminarium at Distillery Full timeWe’re seeking a motivated and organized individual to join our team as a Retail Coordinator for Secret Location x Illuminarium’s first Canadian site in the Distillery District, set to open in late Summer 2023. The venue will host a series of immersive experiences that utilize the latest technology in the field as well as experiment with new kinds of...
-
Catering & Retail Operations Coordinator
2 weeks ago
Toronto, Canada Toronto Metropolitan University Full timeAbout Toronto Metropolitan At the intersection of mind and action, Toronto Metropolitan University (TMU) is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current outlines each as core...
-
Retail Operations Coordinator, Toronto Office
2 weeks ago
Toronto, Canada Tiffany & Co Full timeCompany: Tiffany & Co - Country / Region : Canada, ON - City : Toronto - Business group: Watches & Jewellery - Contract type: Temporary Job - Function: Retail - Experience required: Minimum 3 years - Reference No.: 57085 - Date of publication: 2023.06.08 POSITION **Overview**: We expect our employees to deliver the Tiffany Experience to each client and...
-
Retail Operations Coordinator, Toronto Office
2 weeks ago
Toronto, Canada Tiffany & Co. Full time**Overview**: We expect our employees to deliver the Tiffany Experience to each client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. We expect all employees to Live our brand ethics of optimism, love, inclusivity, and creativity. For us, it is a dream to be associated with a company...
-
Retail Operations Coordinator, Toronto Office
2 weeks ago
Toronto, Canada Tiffany & Co Full time**Position**: **Overview**: We expect our employees to deliver the Tiffany Experience to each client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. We expect all employees to Live our brand ethics of optimism, love, inclusivity, and creativity. For us, it is a dream to be associated...
-
Retail Operations Specialist
2 weeks ago
Toronto, Canada Knix Full timeKnix is a direct to consumer intimate apparel brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest growing companies in Canada and globally recognized as an innovator within the apparel...
-
Retail Cannabis Assistant Store Manager
1 week ago
Toronto, Canada Growers Retail Full time**RETAIL CANNABIS STORE ASSISTANT MANAGER** **Location: 1239 Bloor Street West, Toronto, ON** Other Store Locations: 1021 Pape Avenue, Toronto, ON 2002 Lawrence Avenue East, Toronto, ON 821 Brimley Road, Toronto, ON 970 The Queensway, Toronto, ON 492 Parliament Street, Toronto ON 2620 Danforth Avenue, Toronto ON 225 George Street North, Peterborough...
-
Toronto, Canada Tiffany & Co. Full timeOverview : At Tiffany, our employees honor every special moment in our customer's lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience (Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy) is never compromised…. and it never will be! We are...
-
Toronto, Canada Tiffany & Co. Full timeOverview : At Tiffany, our employees honor every special moment in our customer's lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience (Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy) is never compromised…. and it never will be! We are...
-
Retail Operation Manager
2 months ago
Toronto, Canada ATLAS TOOLS AND MACHINERY Full timeThe Customer Experience Manager - Retail Operations (CXMRO) will deliver operational excellence that enables the Atlas Experience to customers that is Fun, Memorable, Personalized, Effortless and Value Added. The CXMRO plans and drives the merchandising culture and operational excellence at retail. They will lead a number of functions in the store...
-
Retail Operations Coordinator
2 weeks ago
Toronto, Canada Toronto Metropolitan University Full timeAbout Toronto Metropolitan At the intersection of mind and action, Toronto Metropolitan University (TMU) is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current outlines each as core...
-
Toronto, Canada Tiffany & Co. Full time**Overview**: At Tiffany, our employees honor every special moment in our customer's lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience ( _Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy) _is never compromised. and it never will be! We are...
-
Toronto, Canada Tiffany & Co Full time**Position**: **Overview**: At Tiffany, our employees honor every special moment in our customer's lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience (_Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy)_ is never compromised. and it never will...
-
Coordinator, Sponsorship
2 weeks ago
Toronto, Canada Retail Council of Canada Full timeIf you are interested in joining a dynamic and growing non-profit organization, Retail Council of Canada (RCC) is for you. We are an energetic and progressive trade association that’s moving fast and looking forward. Our commitment to our members and high-quality customer service are our top priorities. For more than 50 years, RCC has been the Voice of...
-
Retail Coordinator
7 days ago
Toronto, Canada Swatch Group Canada Full timeThe company Swatch, launched in 1983 by Nicolas G. Hayek, is a leading Swiss watchmaker and one of the world's most popular brands. The first Swatch watches surprised everyone with their revolutionary concept, creative design and provocative spirit. Today Swatch continues to innovate and surprise with new models, collections and special editions. The brand...
-
Regional Retail Manager
5 days ago
Toronto, Canada Lindt Retail Management Full timeReporting to the Director, Retail Stores, the Regional Manager is responsible for achieving the sales & store profitability targets for the Lindt Canada Retail Chocolate Shops within a specific region, consisting of multiple stores. The Regional Manager will be a highly influential Brand Ambassador for Lindt Canada, with strong motivational skills, taking...
-
Regional Retail Manager
3 weeks ago
Toronto, Ontario, Canada Lindt Retail Management Full timeReporting to the Director, Retail Stores, the Regional Manager is responsible for achieving the sales & store profitability targets for the Lindt Canada Retail Chocolate Shops within a specific region, consisting of multiple stores. The Regional Manager will be a highly influential Brand Ambassador for Lindt Canada, with strong motivational skills, taking...
-
Regional Retail Manager
2 weeks ago
Toronto, Ontario, Canada Lindt Retail Management Full timeReporting to the Director, Retail Stores, the Regional Manager is responsible for achieving the sales & store profitability targets for the Lindt Canada Retail Chocolate Shops within a specific region, consisting of multiple stores. The Regional Manager will be a highly influential Brand Ambassador for Lindt Canada, with strong motivational skills, taking...
