Retail Store Supervisor
5 days ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at MIRAB RETAIL MANAGEMENT SOLUTIONS INC. As a key member of our retail management team, you will be responsible for overseeing the daily operations of our retail store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.
Key Responsibilities- Leadership and Management: Supervise and coordinate the activities of sales workers, ensuring that they are working efficiently and effectively to meet sales targets and provide excellent customer service.
- Store Operations: Establish work schedules, manage inventory, and oversee payroll administration to ensure that the store is running smoothly and efficiently.
- Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring that our customers receive exceptional service and are satisfied with their shopping experience.
- Performance Management: Conduct regular performance reviews with sales workers to ensure that they are meeting their targets and providing excellent customer service.
- Training and Development: Provide diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees, and provide awareness training to employees to create a welcoming work environment for youth.
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
- Experience: 1 year to less than 2 years of experience in a retail management role.
- Language: Fluency in English.
- Work Hours: 37.5 hours per week.
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Retail Store Supervisor
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