Technical Enablement Specialist, Itom
2 weeks ago
Technical Enablement Specialist, ITOM - WORK FROM HOME
**What you’ll do**:
As Technical Enablement Specialist you’ll design, develop and deliver its next-generation ITOM Technical courses (Installation, Deployment, implementation, Delivery, Operations and Run) training; you’ll work with R&D, Product Management and other teams to create high-quality ITOM Enablement curriculums and certifications for Presales, Professional Services, Channel and Alliance business Partners and customers around the world. You’ll be an integral member of the Global Go To Market Enablement team.
**You’ll be responsible for**:
Designing, developing, and delivering enablement content and certification via Self-paced on-demand modules, Virtual Instructor-Led Training, Self-Paced Lab Weeks and In-person instructor-led Training.
Collaborating with PSO, R&D, Product Management, Product Marketing and other teams.
Integrating open-source and 3rd-party tools with Micro Focus enterprise software products.
Supporting instructor-led workshops that use hands-on demonstration platforms.
Reporting metrics across systems to track utilization and help guide improvements.
**Education and Experience you should have**:
Bachelor of Science degree in computer science/engineering or equivalent experience.
Deep ITOM Product Expertise, multiple product experience, including ITOM Universal Discovery and CMDB product or equivalent product (Software and hardware discovery and data collecting tools)
Micro Focus SMAX knowledge is a plus.
Typically 4-6 years Instructional Design experience, including demonstrated presentation, facilitation, and consulting experience
**Knowledge and Skills you should have**:
Advanced planning, communication, change management, and cultural awareness skills, including financial and global business acumen.
Expert ability to understand quickly and adopt new, complex technologies and concepts, adjusted for different audiences
Advanced familiarity with learning content and delivery solutions.
Ability to work across many levels of a matrixed organization with consistently excellent interpersonal and communication skills.
If you want to be part of what's next and find out more about our available opportunities, visit Micro Focus Careers.
DiceSD
LI-SD1
LI-Remote
**Job**:
Marketing
Micro Focus is proud to be an Equal Opportunity Employer. Prospective employees will receive consideration without discrimination because of race, colour, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, genetic information, citizenship or any other legally protected status
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