Pension and Benefits Manager
7 months ago
**Title**: Pension & Benefits Manager - Full Time
**Reports to**: Director of HR
**Number of Direct Reports**:3
**MANDATE**
Designs, develops, implements and manages the pension and benefit programs, policies and services for the company. Utilizes best practices, methodology and data analytics to develop and implement pension and benefit strategies, policies and programs to achieve the organization's strategic and operational goals. The position will proactively monitor market competitiveness and report/advise accordingly.
**VISION**
As a member of the Human Resource Management team, the Human Resources Manager - Pension & Benefits will participate in the development and execution of the organization's Human Resources priorities and objectives and will be a key member for the coordination and management of the company's overall pension and benefit program. The position will ensure all programs and operations follow corporate compliance and accountability. The position will focus on program cost effectiveness for both the company and the participating employees, the continuous improvement of the programs, and the overall employee experience with a focus of driving engagement and retention.
**DUTIES & RESPONSIBILITIES**
- Develop, implement and manage the pension and benefit programs and services for all groups across the network. Includes evaluation, market review, program design and administration.
- Develop operational procedures and workflow to improve efficiency and productivity.
- Ensure benefit plans and adjudication processes are administered according to plan provisions and guidelines.
- Maintain benefit records by developing recordkeeping systems; prepare and distribute benefit reports.
- Carry out quality assurance reviews of benefits-related data to ensure we maintain accurate files.
- Support Ownership decision making by analyzing benefit options and predicting future costs and opportunities.
- Develop and implement KPIs to facilitate service delivery and enhancements of processes and practices.
- Ensure compliance with regulatory requirements as they pertain to the pension and benefit programs. Assess impact of regulatory changes on programs, and recommend/implement any necessary modifications.
- Support Senior Management by providing senior specialized expertise and advice on programs, highlighting critical issues and opportunities as they emerge; Lead or participate in initiatives as directed, contributing specialized expertise pertaining to areas of accountability.
- Manage reporting staff, including selection, development, coaching, managing performance, assignment/ review work and all other people management practices. Ensure staff is adequately cross trained.
**QUALIFICATIONS/REQUIREMENTS**
- Post secondary education and a minimum of 5 years in pension and benefits management experience.
- ** Certified Employee Benefit Specialist (CEBS) designation **or working towards would be considered an asset.
- Strong understanding of the principles, concepts and practices of pension and benefit plan administration, including the relevant acts, legislation and guidelines related to pension and benefit plans
- Proficient in adopting and using technology as a tool in the workplace.
- Advanced interpersonal and communication skills with ability to address the sensitivity of human resource issues, and influence others to provide specialized expertise, advice and guidance to all levels of the organization.
- Advanced analytical and problem solving skills.
- Solid leadership skills with ability to manage directly reporting staff.
- A professional and resourceful style; the ability to work independently and as a team player, to lead by example, take initiative, and manage multiple tasks and projects simultaneously.
- Strong organizational and time management skills, with strong attention to detail and a consistent focus on developing and maintaining good employee relations.
- Results-driven, critical thinker
- Travel may be required.
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