Manager, Client Relationships and Trustee Ed

3 months ago


Regina, Canada Plannera Pension & Benefits Full time

**About Us**

**Join the Plannera Team: A Career with Purpose. A Future with Possibilities.**

Join our team of passionate pension and benefits professionals dedicated to helping members build a secure financial future Plannera Pensions & Benefits (Plannera), formerly known as the Public Employees’ Benefits Agency, is on the lookout for talented individuals to become part of our dynamic team of 150 employees. Headquartered in Regina, Saskatchewan, Plannera oversees $16 billion in assets across 11 pension plans and 16 benefits programs in the province. As a not-for-profit corporation, we take pride in administering two of Canada's top 100 pension plans—the Public Employees Pension Plan (PEPP), the country’s largest defined contribution plan, and the Municipal Employees' Pension Plan (MEPP). We serve over 900 employers and more than 105,000 plan members, everyone from small-town firefighters to crown corporation executives.

**The Opportunity**

We are seeking a Manager of Client Relationships and Trustee Education to develop and manage new pension and benefit client relationships. This role also supports trustee and corporate board education and development.
- Lead the development of a trustee and corporate board professional education program.
- Consult with and onboard new clients, ensuring seamless integration and alignment with organizational objectives.
- Manage client relationships in all respects including contract negotiations and Service Level Agreement (SLA) management.
- Implement and maintain governance best practices.
- Oversee evaluation processes for client and Plannera Boards, implementing action plans for governance improvements.

Typically, the knowledge and abilities required for this position include:

- Extensive experience in coordinating professional development for boards.
- Deep understanding of client consultation processes, including outreach and service offering development.
- Proven success in managing client relationships.
- Demonstrated ability to function in a highly deadline-driven environment with exceptional organizational skills and the ability to prioritize and manage multiple projects effectively.
- Experience in decision-making related to staffing, budgeting, and governance best practices.
- Knowledge of industry standards and regulatory requirements related to trustee and corporate governance.

**Why Choose Plannera?**
- ** Industry Leader**: Plannera is recognized as a leader in pension and benefit administration, providing personalized service and consistently achieving high member satisfaction scores.
- ** Global Partnerships**: Our investment fund managers collaborate with some of the world’s leading fund managers, providing strong and diversified pension plan funds.
- ** Diversity and Inclusion**: We believe in the strength of diversity and inclusion. Join a team that values and celebrates the unique perspectives each member brings.
- ** Making a Difference**: As a Plannera employee, you'll have the opportunity to contribute to the success of our organization and make a meaningful difference in the lives of our members.

**What We Offer**
- A competitive salary that reflects your expertise
- Comprehensive benefits package including a pension to secure your financial future
- Career development, advancement and learning opportunities
- Flexible work arrangements
- Vacation, earned days off (SDO) and other types of leave to support your well being

**Posting Closes: October 27, 2024


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