Performance Manager

2 months ago

Toronto, Canada Hydro One Networks Inc Full time

**49357** - **Toronto** - **Regular** -**

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One

Job Function:

- Supervise staff, support the Manager # Performance Analysis and be accountable for developing and implementing the Hydro One transmission and/or distribution performance measurements by identifying, analyzing, developing and recommending methodologies/tools, processes and strategies to maintain asset and business management performance and practices at the leading edge, while providing effective assessments, evaluations of gaps which exist between current and best practices, performance indices and analyses, thus positioning the Hydro One to achieve its asset and business management objectives. Support the Manager # Performance Analysis in providing leadership to the Hydro One business in all areas of performance measurement, analysis, reporting and benchmarking for transmission and/or distribution. Evaluate the performance of the transmission and distribution businesses and address gaps or opportunities through benchmarking and analysis.

**Job Description**:

- Supervise staff involved in Transmission performance analysis. Plan, schedule, organize and assign work to ensure that quality and accuracy of work are maintained and on schedule. Provide advice, guidance and direction to staff in the resolution of work related problems, as well provide clear expectations and performance measures. Provide leadership through demonstration and response to staff requirements to achieve targets, plans, strategies and quality objectives to deliver service levels. Make effective recommendations on human resource issues, including career counselling, hiring, discharge, discipline and resolving work performance problems.
- Recommend strategic direction for measuring and reporting Transmission System performance consistent with benchmarking findings and industry best practices. Review and redirect strategic plan for performance shareholder(s) and regulator. Develop/implement the extent/type of performance assessment Hydro One requires to meet its strategic objectives; including benchmarking/best practices, operational performance measures, customer satisfaction, root cause analysis, etc.
- Provide strategic support to Regulatory Affairs, and ensure performance measures are congruent with regulator strategies and submissions.
- Develop and implement an overall communication and reporting strategy framework, infrastructure and databases for meaningful reporting of information. Advise business units on "breaking news" regarding Transmission performance management methodologies and practices, and relevant industry, regulatory, business and government developments.
- Establish (collaboratively with Hydro One) performance measures in each key performance area (eg: regulatory standards, customer commitments, operations, organizational strength and business excellence) that are aligned with the Hydro One's strategy and appropriate Corporate performance pay plans and provide expert advice to Human Resources related to performance measures.
- Provide a recognized centre of excellence that provides advice on performance and external comparison issues, including being the primary source for external comparisons in development of Prospectus.
- Work closely and continually with all parts of Hydro One to establish necessary performance tracking, reporting, benchmarking, and information systems; assess performance; and drive improvement; creating a performance infrastructure and culture.
- Deal frequently with other utilities in Canada and the United States, customer associations (eg: AMPCO), industry associations (ex: Electricity Canada, EPRI), and standards authorities (NPCC, NERC) to discuss effects of performance changes or trends; to develop complementary Network Management performance policies and strategies; and to influence and persuade external entities to adopt positions that are consistent with the company#s interests and benefits.
- Carry out performance measurement, analysis and reporting with specific focus in the transmission and/or distribution business area.
- Design and implement Performance processes, tools, and systems necessary to increase the rate and speeds with which improved performance measurement practices are adopted into Hydro One's businesses. Assess the effectiveness of performance management in Hydro One and make recommendations to management on necessary changes to the overall performance management process. Us

  • Enterprise Regional Sales Manager

    3 days ago

    Toronto, Ontario, Canada Radware Bot Manager Full time

    Enterprise Regional Sales Manager - Toronto What is the job: Prospect for new accounts across all verticals of Financial, Ecommerce, EDU, Gaming and Enterprise Farm the regional base of active customers upselling and crossselling. Manage accounts to maintain a strong relationship with Radware and to keep them constantly appraised of Radware capabilities...

  • Enterprise Regional Sales Manager

    2 weeks ago

    Toronto, Canada Radware Bot Manager Full time

    Enterprise Regional Sales Manager - Toronto - (24000029) **What is the job**: - Prospect for new accounts across all verticals of Financial, Ecommerce, EDU, Gaming and Enterprise - Farm the regional base of active customers - up-selling and cross-selling. - Manage accounts to maintain a strong relationship with Radware and to keep them constantly appraised...

  • Performance Manager

    3 days ago

    Toronto, Ontario, Canada Bechtel Full time

    Requisition ID: 268862 Relocation Authorized:None: Telework Type:Part-Time Telework: Work Location: Toronto, ONProject Overview:Bechtel is seeking an experienced Performance Manager for a large and complex rail system project in the Greater Toronto Area, Ontario, Canada. This position will become part of a team serving as the primary source of sound...

  • Performance Manager

    4 days ago

    Toronto, Ontario, Canada EightSix Network Inc Full time

    We are seeking an energetic and experienced Performance Manager. This highly motivated individual will be responsible for developing & maintaining existing customer relationships while driving performance with AutoSync's CRM product, Activix. We are seeking a candidate that has proven success in developing strategic relationships in organizations leading...

  • Performance Manager

    2 months ago

    Toronto, Canada Bechtel Full time

    **Requisition ID: 269641** - ** Relocation Authorized: None**: - ** Telework Type: Full-Time Office/Project**: - ** Work Location: Toronto, ON** Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure,...

  • Manager, Performance

    2 weeks ago

    Toronto, Canada TD Bank Full time

    **Manager, Performance**: - 421442BR **Job Category - Primary** - Technology Solutions **Work Location** - TD Centre - South - 79 Wellington Street West **Employment Type** - Regular **City** - Toronto **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department...

  • Performance Manager

    3 days ago

    Toronto, Ontario, Canada Bechtel Full time

    Requisition ID: 269641 Relocation Authorized:None: Telework Type:Full-Time Office/Project: Work Location: Toronto, ONSince 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy,...

  • Performance manager

    4 days ago

    Toronto, Ontario, Canada Trader Corporation Full time

    TRADER Corporation is a trusted Canadian leader in online media, dealer and lender services. The company is comprised of , AutoSync and Dealertrack Canada. in Quebec) offers the largest inventory of new cars and used cars inCanada, receiving over 25 million monthly visits to its marketplace. With over 3,500 subscribers and counting, AutoSync is the...

  • Performance Manager

    4 weeks ago

    toronto, Canada AutoTrader.ca Full time

    The Performance Manager is tasked with supporting the Sales team, serving as an expert in autoTRADER's online and digital products purchased by customers. This role involves reviewing analytics and customer account performance, advising the Sales Team based on findings, and providing data and report

  • Performance Manager

    2 months ago

    Toronto, Canada AutoTrader.ca Full time

    The Performance Manager is tasked with supporting the Sales team, serving as an expert in autoTRADER's online and digital products purchased by customers. This role involves reviewing analytics and customer account performance, advising the Sales Team based on findings, and providing data and reports for client meetings.Responsibilities:Customer...

  • Performance Manager

    2 months ago

    Toronto, Canada AutoTrader.ca Full time

    The Performance Manager is tasked with supporting the Sales team, serving as an expert in autoTRADER's online and digital products purchased by customers. This role involves reviewing analytics and customer account performance, advising the Sales Team based on findings, and providing data and reports for client meetings. Responsibilities: Customer...

  • Performance Manager

    2 months ago

    Toronto, Canada AutoTrader.ca Full time

    The Performance Manager is tasked with supporting the Sales team, serving as an expert in autoTRADER's online and digital products purchased by customers. This role involves reviewing analytics and customer account performance, advising the Sales Team based on findings, and providing data and reports for client meetings.Responsibilities:Customer...

  • Manager, Performance Management

    3 weeks ago

    Toronto, Canada Restaurant Brands International Full time

    **About Restaurant Brands International**: Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with more than $35 billion in annual system-wide sales and ~30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands - BURGER KING®, TIM...

  • Product Manager, It

    2 months ago

    Toronto, Canada Bridgemarq Real Estate Services Manager Limited Full time

    Status: Full time About RPS Real Property Solutions - At RPS we thrive on finding incredibly smart home and neighborhood real estate intelligence and insights for our customers to help add value to the home journey, we find, understand, and overcome the barriers that keep the business from delivering a positive customer experience. We are a team who shares...

  • Product Manager, It

    2 days ago

    Toronto, Canada Bridgemarq Real Estate Services Manager Limited Full time

    Status: Full time About RPS Real Property Solutions - At RPS we thrive on finding incredibly smart home and neighborhood real estate intelligence and insights for our customers to help add value to the home journey, we find, understand, and overcome the barriers that keep the business from delivering a positive customer experience. We are a team who shares...

  • Manager, Performance Management

    3 days ago

    Toronto, Ontario, Canada Restaurant Brands International Full time

    About Restaurant Brands International:Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with more than $35 billion in annual system-wide sales and ~30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands - BURGER KING, TIM...

  • Manager, Performance Manager

    3 days ago

    Toronto, Ontario, Canada AutoTrader Full time

    The Performance Manager is tasked with supporting the Sales team, serving as an expert in autoTRADER's online and digital products purchased by customers. This role involves reviewing analytics and customer account performance, advising the Sales Team based on findings, and providing data and reports for client meetings.Responsibilities:Customer Service:Take...

  • Performance Manager

    2 months ago

    Toronto, Canada EssenceMediacom Full time

    **Job Title: Account Manager, Performance Media** At MediaCom, we believe in People First, Better Results We help people, brands and businesses unlock their growth potential Our success is underpinned by our belief that if we invest in our people, we’ll deliver better results not only for our teams but for our clients. We’re a global company, so...

  • Performance Manager

    1 month ago

    Toronto, ON, Canada EightSix Network Inc Full time

    The Performance Manager is tasked with supporting the Sales team, serving as an expert in autoTRADER's online and digital products purchased by customers. This role involves reviewing analytics and customer account performance, advising the Sales Team based on findings, and providing data and reports for client meetings. Responsibilities: Customer...

  • Performance Manager

    3 weeks ago

    Greater Toronto Area, Canada AutoTrader.ca Full time

    We are seeking an energetic and experienced Performance Manager. This highly motivated individual will be responsible for developing & maintaining existing customer relationships while driving performance with AutoSync’s CRM product, Activix. This role will proactively engage in the day-to-day management of the account, including strategic account...