Performance Manager

3 weeks ago


Toronto, Canada EssenceMediacom Full time

**Job Title: Account Manager, Performance Media**

At MediaCom, we believe in People First, Better Results

We help people, brands and businesses unlock their growth potential

Our success is underpinned by our belief that if we invest in our people, we’ll deliver better results not only for our teams but for our clients.

We’re a global company, so you’ll be working with teams and time zones from around the world. And we’ve won every international award and then some.

There’s never been a more exciting time to be in marketing communications, with infinite choices and endless ways to communicate.

***

**OVERVIEW**:
The Account Manager, Performance Media is responsible for all aspects of media planning for all media and are the main day-to-day client contact. Working with cross-functional teams to access all MediaCom services, you will ensure the strategic delivery of client goals and business objectives.

They provide leadership and maintain a broad level of involvement in all accounts in the group, encouraging the highest quality media product and client satisfaction. They also play an active role coaching, training, and mentoring juniors.

**Key Accountabilities**:

- Responsible for day-to-day client engagement, and account management
- Partner with Senior staff to develop and implement full cycle media plans
- Develop and maintain client and agency partner relationships
- Supervise and coach junior staff on the day to day running of the account, ensuring that tasks are completed on time, project status is monitored, and client requests are handled in a timely manner
- Ensure financial reporting and budget controls/forecasts are issued accurately and on time.
- Responsible for the development of client specific media plans across all channels
- Participate in client plan presentations
- Responsible to client for carrying out requests and projects for the group
- Develops media plans and presentations in conjunction with more senior staff
- Works with all internal resources including Investment Team, Finance and Strategy in carrying out the development of their plans and client service requirements
- Complete plans and projects on behalf of clients; with assistance of juniors
- Develop buy brief content and conduct buy brief meetings with internal groups
- Monitor status and manage project to ensure on time completion
- Assist with and oversee all media administrative duties including campaign set-up and maintenance, and issue accurate client financial reports i.e. BCRs, with a high degree of accuracy

**Skills and Behaviours**:

- 6 years’ experience with biddable programmatic, search and social
- Experience with data audience planning and creative optimization messaging
- Experience with full cycle development and planning - high proficiency implementing media plans, with thorough understanding of the media process, using cross-functional teams
- Solid understanding of online and offline planning
- Experience managing clients
- Full familiarity with research tools and planning software programs needed to complete planning tasks at all levels
- Ability to distill client briefs and establish strategies to meet objectives
- Resourcefulness, able to tap into company resources across cross functional groups and demonstrate best use of resources
- Able to convincingly and methodically build solutions to client’s problems.
- Strong presentation skills
- Strong analytical skills
- Mathematically inclined, quantitative skills

**Education and Experience**:

- At least 5 years related work experience in the Media industry
- Post-secondary degree, specialization in Marketing an asset
- Experience in writing media plans
- 360 media knowledge is a must

**ABOUT MEDIACOM**:
Welcome innovators, initiative takers and instigators.

We are 8,500 of the world’s leading media communications specialists, in 125 offices, across 100 countries. We have a global client roster that’s the envy of our peers. Adidas, Coca-Cola, Mars, P&G, PSA, Richemont, Shell and Sony to name but a few.

We help brands unlock growth through media. We do this using our Systems Thinking approach to data, technology and creativity and design communication strategies that build brands and generate sales. We’re part of WPP, the world's largest marketing communications services group, which gives us access to the richest data sets and most robust benchmarks in the business.

All this has helped us become the first network to hold the big six Media Network of the Year titles concurrently. But the real secret to our success is simple (and not really a secret). It’s our People First, Better Results philosophy. We know that when we invest in our people, we’ll deliver better results not only for them, but also for our clients. We also know that talent comes in all shapes, sizes, genders and ethnicities. That’s why our agencies are open environments that celebrate difference.

Do you want to work with smart, creative, enthusiastic


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