Manager, Performance

2 weeks ago

Toronto, Canada TD Bank Full time

**Manager, Performance**:

- 421442BR

**Job Category - Primary**
- Technology Solutions

**Work Location**
- TD Centre - South - 79 Wellington Street West

**Employment Type**
- Regular

**City**
- Toronto

**Time Type**
- Full Time

**Province/State**
- Ontario

**Hours**
- 37.5

**Workplace Model**
- Hybrid

**Pay Details**

**Department Overview**

**Building a World-Class, Diverse and Inclusive Technology Team at TD**

We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

**TD Business Management, Strategy and Governance** covers all TD business management, governance and control functions. Business and technology groups naturally team up to support a technology function leader or a segment CIO, with overall effectiveness as their guiding force. Experts focus on four main areas: 1. Business Performance, Financial and Technology Strategy, Planning & Coordination 2. Operational Effectiveness 3. Portfolio Program & Project Governance and Oversight, and 4. Business Governance and Controls.

There's room to grow in all of it.

**Job Details**

**About This Role**

We are looking for someone to lead and manage a medium to large business management team or a diverse function in an area of moderate risk, complexity or scope. This mandate emphasizes short
- to medium-term planning with attention paid to furthering an integrated approach with other business management areas and the broader organization. You’ll be valued and respected for your leadership and guidance. You’ll champion team success by setting targets and objectives and continually assessing team skills and capabilities to ensure we are always equipped to deliver exceptional results.

Meaningful work is fueled by meaningful performance and career development conversations with your manager.** Here's some of what you may be asked to perform**:

- Develop, communicate and implement a holistic strategy for own specific business management function that supports the overall business strategy.
- Oversee, lead, manage and plan a diverse set of work activities involving the development and integrated implementation of policies, processes, procedures, changes across multiple functional areas.
- Identify issues and opportunities, understand trends and provide specialized business management advice to senior management and respective teams while raising industry, external and internal, enterprise and business awareness.
- Act as a strategic partner to effectively manage own business management area and clarify scope of accountabilities while influencing and aligning others as needed.
- Ensure an integrated and aggregated view of all related activities across the overall function providing escalations, recommendations, and decision support to leadership.
- Forecast initiatives and demand, prioritize with key stakeholders.
- Provide functional and business level communications to ensure messages to stakeholders and/or employees are consistent, appropriate and aligned to business strategies and executive management direction.
- Lead relationships with corporate and control functions to ensure alignment with enterprise and regulatory requirements.
- Support team in staying abreast of emerging issues, trends, regulatory requirements and potential impact to TD.
- Identify, assess, mitigate, report on and escalate key issues as required.
- Maintain a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite.
- Ensure business operations comply with internal and external requirements (e.g. financial controls, duty segregation, transaction approvals, and physical asset control).
- May lead relevant governance meetings or committees and related deliverables / outcomes representing the business on governance and control issues.
- Provide coaching, development, succession, recruitment, resource management, team leadership, input into performance and development plans.

**Job Requirements**

**What can you bring to TD?** Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:

- Undergraduate Degree.
- 7+ years relevant experience.
- Confidence and ability to lead and manage a significant business management functional area and overall operation of a diverse group in an area of moderate risk, complexity or scope.
- Commitment to ensuring there is an integrated approach with other business management areas, broader organization, and enterprise-wide.
- Readiness to focus primarily on short
- to medium-term issues.
- Deep knowledge and understanding of the business and technology, orga

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