User Documentation Specialist

4 weeks ago

Ottawa, Canada Thales Full time

Location: Canada_Remote, Canada

Dans des marchés en rapide évolution, les clients à travers le monde font confiance à Thales. Thales est une entreprise où les personnes les plus brillantes du monde entier se regroupent pour mettre en commun leurs idées et ainsi s'inspirer mutuellement. Dans tous les secteurs où œuvre Thales, notamment l’aérospatiale, le transport, la défense, la sécurité et l'espace, nos équipes d’architectes conçoivent des solutions innovantes qui rendent demain possible dès aujourd’hui.

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.
- Create documents based on engineering drawings, technical information, consultations with the engineering dept. and other available sources;
- Collect and organize information for preparation of user manuals, installation guides, test plans and procedures, design calculations for certification;
- Co-ordinate with technical leads and designers to develop procedures, test plans and technical documentation based on industry best practices;
- Works with designers, engineers, production staff, and other technical personnel to ensure that the documentation is accurate and up-to-date for each release;
- Create and/or capture necessary graphics including product screen captures, photos, sketches, and engineering diagrams, to insert into user documentation;
- Participate in design and certification reviews, risk assessment/planning and update meetings;
- Effectively communicate with the project manager and the project team;
- Assist in development of project inspection and punch lists;
- Observe production, assembly, and experimental activities to determine installation procedures and review customer specs and other data relative to operation, maintenance, and service of equipment;
- Recommend and promote improvement of the department initiatives to improve documentation quality and process, on a continuous basis
- Will work closely with cross-functional project teams within the ILS organization to deliver high-quality documentation.

**Basic Qualifications**
- Technical diploma/degree, preference given to a Technologist or Diploma qualification in Electrical/Electronic/Mechanical or Industrial Engineering or Technology;
- 5-7+ years technical writing experience (editing manuals, producing training guides, or other technical documentation).
- Exposure to more than one engineering discipline in a manufacturing setting is desirable, e.g. mechanical and electronics
- Works well independently and in a team environment with excellent verbal and written communication skills - including presentations.
- Must possess strong organizational skills as they will be assigned multiple documentation projects concurrently.
- Ability to work in a project team environment including open information sharing;
- Motivated and self-directed with the ability to work in a team environment;
- Ability to explain complex concepts in a clear and concise written manner.
- Ability to prioritize and multi-task while recognizing the need to be thorough and accurate;
**Preferred Qualifications**
- Experience in development technical documentation accordance with DND standards
- Experience in developing training material in accordance with DND standards.

**#LI-WM1**
**#LI-Hybrid**
**#LI-Remote**

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.

  • Bilingual Documentation Specialist

    1 week ago

    Ottawa, Canada Nova Networks Inc. Full time

    **STRENGTHEN YOUR CAREER!** At Nova Networks, we pride ourselves on hiring smart, motivated people who excel at challenging themselves and enjoy working in a team-oriented environment. Looking for an exciting opportunity to work with leading products and with other talented and dynamic professionals? Then look no further. We believe strongly in lifelong...

  • Intake Coordinator/documents Specialist

    1 month ago

    Ottawa, Canada CVE Inc. Full time

    **CVE Career and Vocational Evaluation** **Inc. (CVE Inc.)** has been providing unparalleled services to the Ottawa community, employers, insurance providers, worker compensation boards, and various government departments and agencies since 1993. We specialize in providing employment, vocational rehabilitation, and disability and claims management services...

  • Document Control Specialist

    4 weeks ago

    Ottawa, Canada OMS Royal Drugs Full time

    Purpose: Document Control Specialist, Quality Systems Company: Ontario Medical Supply Location: Ottawa, ON Reports to: Senior Manager, Quality Systems No. of Positions: 1 ATR: 4530 Type: One Year Contract, Full Time **Salary**: Salaried, commensurate with experience Benefits: No Job Responsibilities: - Review and understand SOPs and OPRs - Develop...

  • Intake Coordinator/documents Specialist

    1 month ago

    Ottawa, Canada CVE Inc. Full time

    **CVE Career and Vocational Evaluation** **Inc. (CVE Inc.)** has been providing unparalleled services to the Ottawa community, employers, insurance providers, worker compensation boards, and various government departments and agencies since 1993. We specialize in providing employment, vocational rehabilitation, and disability and claims management services...

  • Intake Coordinator/documents Specialist

    1 month ago

    Ottawa, Canada CVE Inc. Full time

    **CVE Career and Vocational Evaluation** **Inc. (CVE Inc.)** has been providing unparalleled services to the Ottawa community, employers, insurance providers, worker compensation boards, and various government departments and agencies since 1993. We specialize in providing employment, vocational rehabilitation, and disability and claims management services...

  • Intake Coordinator/documents Specialist

    1 month ago

    Ottawa, Canada CVE Inc. Full time

    **CVE Career and Vocational Evaluation** **Inc. (CVE Inc.)** has been providing unparalleled services to the Ottawa community, employers, insurance providers, worker compensation boards, and various government departments and agencies since 1993. We specialize in providing employment, vocational rehabilitation, and disability and claims management services...

  • Document Control Specialist

    2 months ago

    Ottawa, Canada Avanti Software Inc. Full time

    Document Control Specialist, Quality SystemsAs part of the Quality Systems team, this role is responsible for reviewing and storing Quality System documents for the organization. Uploading documents and assigning courses to employees via an LMS. The ideal candidate is extremely organized, has a keen attention to detail and is comfortable with software and...

  • Document Control Specialist

    1 month ago

    Ottawa, Canada Avanti Software Inc. Full time

    Document Control Specialist, Quality SystemsAs part of the Quality Systems team, this role is responsible for reviewing and storing Quality System documents for the organization. Uploading documents and assigning courses to employees via an LMS. The ideal candidate is extremely organized, has a keen attention to detail and is comfortable with software and...

  • Document Control Specialist

    1 month ago

    Ottawa, Canada Avanti Software Inc. Full time

    Document Control Specialist, Quality SystemsAs part of the Quality Systems team, this role is responsible for reviewing and storing Quality System documents for the organization. Uploading documents and assigning courses to employees via an LMS. The ideal candidate is extremely organized, has a keen attention to detail and is comfortable with software and...

  • Bilingual Helpdesk Specialist

    2 months ago

    Ottawa, Canada TRM technologies Inc. Full time

    Role And ResponsibilitiesOur Federal Government client requires a Bilingual HELPDESK SPECIALIST (Level 2)They Will Be Responsible ToPerform other related duties incidental to the workLogging and tracking requests for assistance. Monitor facets of the rolled out LIVESCAN System;Assist in training personnel providing backup coverage;Conduct periodic user...

  • Bilingual Helpdesk Specialist

    2 months ago

    Ottawa, Canada TRM technologies Inc. Full time

    Role And ResponsibilitiesOur Federal Government client requires a Bilingual HELPDESK SPECIALIST (Level 2)They Will Be Responsible ToPerform other related duties incidental to the workLogging and tracking requests for assistance. Monitor facets of the rolled out LIVESCAN System;Assist in training personnel providing backup coverage;Conduct periodic user...

  • Bilingual Helpdesk Specialist

    1 month ago

    Ottawa, Canada TRM technologies Inc. Full time

    Role And ResponsibilitiesOur Federal Government client requires a Bilingual HELPDESK SPECIALIST (Level 2)They Will Be Responsible ToPerform other related duties incidental to the workLogging and tracking requests for assistance. Monitor facets of the rolled out LIVESCAN System;Assist in training personnel providing backup coverage;Conduct periodic user...

  • User Terminal LEO Antenna/RF Specialist

    2 weeks ago

    Ottawa, Canada Telesat Full time

    Our Purpose Core Values Life at Telesat Benefits Early Career Menu Jobs List Our Purpose Core Values Life at Telesat Benefits Early Career Return to Jobs List User Terminal LEO Antenna/RF Specialist Telesat (NASDAQ and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications...

  • Training Documentation Manager

    5 days ago

    Ottawa, Canada MMIST Full time

    **Training Documentation Manager** **Ottawa, ON | Hybrid** Mist Mobility Integrated Systems Technology is a pioneering company in the field of precision aerial delivery and recovery systems including the Sherpa family of GPS guided parafoils, Space Recovery Systems, LaunchPADS Multi-Mission Manager, SkyLink Parachutist Navigation and Situational Awareness...

  • System Support Specialist

    2 months ago

    Ottawa, Canada Starbeamsystems Full time

    Starbeam Systems is looking to fill a full-time position for a Systems Support Specialist for our Ottawa Office.As a System Support Specialist you would be responsible for ensuring the smooth operation of an organization's computer systems and networks. This role involves troubleshooting hardware and software issues, providing technical assistance to...

  • System Support Specialist

    1 month ago

    Ottawa, Canada Starbeamsystems Full time

    Starbeam Systems is looking to fill a full-time position for a Systems Support Specialist for our Ottawa Office.As a System Support Specialist you would be responsible for ensuring the smooth operation of an organization's computer systems and networks. This role involves troubleshooting hardware and software issues, providing technical assistance to...

  • System Support Specialist

    1 month ago

    Ottawa, Canada Starbeamsystems Full time

    Starbeam Systems is looking to fill a full-time position for a Systems Support Specialist for our Ottawa Office.As a System Support Specialist you would be responsible for ensuring the smooth operation of an organization's computer systems and networks. This role involves troubleshooting hardware and software issues, providing technical assistance to...

  • Intermediate Help Desk Specialist

    4 weeks ago

    Ottawa, Canada Maverin Inc. Full time

    **DATE POSTED**: June 29, 2023 JOB ID# 021c Role: Intermediate Help Desk Specialist Client: Federal Government of Canada Client Contract duration: 240 days, possibility of extension Start date: July 2023 Location: Hybrid / NCR Language: Bilingual (English & French) Clearance: MUST hold a valid security clearance (please indicate on...

  • Document Control Specialist

    1 month ago

    Ottawa, ON, Canada Avanti Software Inc. Full time

    Document Control Specialist, Quality Systems As part of the Quality Systems team, this role is responsible for reviewing and storing Quality System documents for the organization. Uploading documents and assigning courses to employees via an LMS. The ideal candidate is extremely organized, has a keen attention to detail and is comfortable with software and...

  • User Support Technician

    1 month ago

    Ottawa, Canada Veryk.Com Inc Full time

    Education: Bachelor's degree - Experience: 5 years or more - or equivalent experience **Asset languages**: - Mandarin **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement...