Bilingual Helpdesk Specialist
4 weeks ago
Our Federal Government client requires a Bilingual HELPDESK SPECIALIST (Level 2)
They Will Be Responsible To
- Perform other related duties incidental to the work
- Logging and tracking requests for assistance.
- Monitor facets of the rolled out LIVESCAN System;
- Assist in training personnel providing backup coverage;
- Conduct periodic user satisfaction surveys and track user problem trends;
- Develop, implement, and/or participate in the preparation of procedure manuals and documentation for help desk use;
- A minimum of 5 years experience as a Help Desk Specialist
- A minimum of 1 years experience preparing and implementing help desk procedures.
- A minimum of 3 years experience maintaining liaison with network users and technical staff to communicate the status of problem resolution to network users. .
- A valid Reliability Security clearace
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Bilingual Helpdesk Specialist
3 weeks ago
Ottawa, ON, Canada TRM technologies Inc. Full timeRole And Responsibilities Our Federal Government client requires a Bilingual HELPDESK SPECIALIST (Level 2) They Will Be Responsible To Perform other related duties incidental to the work Logging and tracking requests for assistance. Monitor facets of the rolled out LIVESCAN System; Assist in training personnel providing backup coverage; Conduct...
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Ottawa, Canada Akkodis Full timeHelpdesk, Service Desk and Desktop Support Specialist (Various Levels & Roles)Must be available to work onsite in Ottawa. Only candidates who hold an active Reliability or Secret Clearance or are Eligible for Clearance will be considered. Being bilingual is an asset.Job Description:Successful candidates will be providing various levels of IM/IT services to...
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Ottawa, Canada Akkodis Full timeHelpdesk, Service Desk and Desktop Support Specialist (Various Levels & Roles) Must be available to work onsite in Ottawa. Only candidates who hold an active Reliability or Secret Clearance or are Eligible for Clearance will be considered. Being bilingual is an asset . Job Description: Successful candidates will be providing various levels of IM/IT...
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Ottawa, Canada Akkodis Full timeHelpdesk, Service Desk and Desktop Support Specialist (Various Levels & Roles)Must be available to work onsite in Ottawa. Only candidates who hold an active Reliability or Secret Clearance or are Eligible for Clearance will be considered. Being bilingual is an asset.Job Description:Successful candidates will be providing various levels of IM/IT services to...
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Ottawa, Canada Akkodis Full timeHelpdesk, Service Desk and Desktop Support Specialist (Various Levels & Roles)Must be available to work onsite in Ottawa. Only candidates who hold an active Reliability or Secret Clearance or are Eligible for Clearance will be considered. Being bilingual is an asset.Job Description:Successful candidates will be providing various levels of IM/IT services to...
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Specialist, Technical Network
3 weeks ago
Ottawa, ON, Canada TRM technologies Inc. Full timeOur Federal Government client requires a Bilingual HELPDESK SPECIALIST (Level 2) Assist in training personnel providing backup coverage; Conduct periodic user satisfaction surveys and track user problem trends; Develop, implement, and/or participate in the preparation of procedure manuals and documentation for help desk use; A minimum of 5 years...
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Ottawa, ON, Canada RPMGlobal Full timeLanguage Requirement: The Technical Support Specialist, Helpdesk, provides information technology (IT) support to all staff for laptops, desktops, printers, operating software, application software, networks, switches, e-mail, servers and mobile devices. The incumbent also carries out software deployment and patching, procures hardware, and maintains...
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Audio Visual Helpdesk Support Agent
6 days ago
Ottawa, Canada AVI-SPL Full timeDescription: **This role can be based out of Montreal, Quebec City, Ottawa or Toronto.** Job Summary - The AVI-SPL Global Helpdesk Technical Support Representative (TSR) is the initial contact point for AVI-SPL customers both internal and external. This position requires excellent Customer Service organizational time management and inter-personal...
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Bilingual Resource Specialist
2 days ago
Ottawa, Canada Community Navigation of Eastern Ontario Full timeCommunity Navigation of Eastern Ontario (CNEO), provider of 211 services, is a non-profit community agency that offers Information and Referral services. 211 is an easy to remember, non-emergency telephone number that connects callers to a full range of community, social, government and health services in Ontario. We also publish a variety of documents and...
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Bilingual Revenue Operations Specialist
7 days ago
Ottawa, Canada Versaterm Full time**Who We Are** For more than 40 years, Versaterm Public Safety has defined the future of public safety software, delivering success to agencies, large and small, with an end-to-end ecosystem of solutions from community engagement to case closure. Versaterm’s dedication to public safety is demonstrated by an unwavering commitment to customer satisfaction,...
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Bilingual Sales Operations Specialist
4 weeks ago
Ottawa, Canada Versaterm Full time**Who We Are** For more than 40 years, Versaterm Public Safety has defined the future of public safety software, delivering success to agencies, large and small, with an end-to-end ecosystem of solutions from community engagement to case closure. Versaterm’s dedication to public safety is demonstrated by an unwavering commitment to customer satisfaction,...
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Bilingual Specialist, Corporate Planning and
4 days ago
Ottawa, Canada CMHC Full time**Job Requisition ID**: 9520 **Position Status**: Temporary Full Time **Position Type**:Hybrid **Office Location**:Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON) **Travel Requirement**: Limited **Language Designation**: Bilingual **Language Skill Levels (Read/Write/Speak)**: BBB **Salary**: Our salaries generally range from $...
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Bilingual Specialist, Financial Solutions
5 days ago
Ottawa, Canada CMHC Full time**Job Requisition ID**: 9797 **Position Status**: Temporary Full Time **Position Type**:Hybrid **Office Location**:Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC) **Travel Requirement**: Travel not required **Language Designation**: Bilingual **Language Skill Levels (Read/Write/Speak)**: CBC **Salary**: Our...
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Client Care Specialist
4 days ago
Ottawa, Canada Gateway Services Inc Full time**Client Care Specialist - Bilingual** **ABOUT GATEWAY SERVICES INC.**: Gateway Services is Canada's first accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America,...
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Resource Specialist, Materials Management
2 weeks ago
Ottawa, Canada Multiview Corporation Full time**Resource Specialist, Materials Management (Remote within Canada)** Reporting to the Senior Manager of Client Support, the **Resource Specialist, Materials Management** is responsible for providing front-line support to our clients on escalated technical issues and queries using our Multiview Financial Software as a Materials Management...
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Bilingual Specialist, Business Continuity
4 weeks ago
Ottawa, Canada CMHC Full time**Job Requisition ID**: 10040 **Position Status**: Temporary Full Time **Position Type**:Hybrid **Office Location**:Ottawa (ON) **Travel Requirement**: Travel not required **Language Designation**: Bilingual **Language Skill Levels (Read/Write/Speak)**: CBC **Salary**: Our salaries generally range from $ 81410.14 to $ 101762.68 and are based on...
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Bilingual Specialist, Policy Analysis
7 days ago
Ottawa, Canada CMHC Full time**Job Requisition ID**: 9548 **Position Status**: Temporary Full Time **Position Type**:Hybrid **Office Location**:Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC) **Travel Requirement**: Occasional **Language Designation**: Bilingual **Language Skill Levels (Read/Write/Speak)**: CBC **Salary**: Our salaries...
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Remote Data Research
4 weeks ago
Ottawa, Canada Zonda Home Canada Full time**REMOTE DATA RESEARCH & ENTRY SPECIALIST (PART-TIME CONTRACTOR)** **WHO WE ARE** Zonda Urban (ZU) is a market-leading research and advisory firm specializing in the collection and analysis of new multi-family residential development data across. ZU strives to provide a dynamic and team-oriented work environment that allows team-members to learn and gain...
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IT Technical Administrator
2 weeks ago
Ottawa, ON, Canada Lrostaffing Full timeProvide level 1 and 2 technical support Provide level 3 support to service requests Liaise regarding technical implementations Network administration Experience with Microsoft 365 is preferred ~ Working knowledge of IT service management and helpdesk tools ~ Able to work 5 days per week in office ~ Bilingualism in English and French is required ...
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Bilingual IT Technician
2 weeks ago
Ottawa, Canada TRM technologies Inc. Full timeRole And ResponsibilitiesOur Federal Government client requires an IT Technician to provide Computer Application Support services .Responsibilities Adding new functionality, documenting functionality and changes Responding to 1st level support calls and providing accurate responses Opening and closing of trouble tickets Participating in the maintenance of...