Customer Service Representative

6 months ago

Richmond Hill, Canada Bristol Car and Truck Rentals Full time

**Are you a Customer Service Professional looking to move your career forward?**

Bristol offers a competitive hourly wages, **plus monthly sales commission** and an employee benefits program that includes health, dental, and life insurance coverage.

Consider being apart of our team

**Must be available to be scheduled weekdays and weekends.**

Bristol Rentals Ltd. has been renting vehicles in the Greater Toronto Area since 1992. Bristol is a 100% Canadian owned and Canadian operated car and truck rental company that provides rental services within Ontario, including the Greater Toronto Area. With locations in Brampton, Scarborough, and Toronto. To Richmond Hill and Markham, or towns like Milton, Bolton and Orangeville, we have fostered a reputation for honesty, integrity, customer service, and vehicle reliability. Originally a truck rental business, it expanded to add car rentals at many of its 10 operating locations, along with a full line of commercial trucks, refrigerated trucks, trailers and passenger vans. Bristol is a neighbourhood vehicle rental supplier, serving local communities throughout the GTA. Our staff members are long-term employees that are experienced, capable and friendly.

*Must be available weekdays and weekends*

**Requirements**:

- Full "G" Class Driver's license with a good driving record.
- Must be able to drive trucks up to 24 feet long.
- Minimum secondary school diploma.
- Car and truck knowledge is an asset.
- Minimum 1 to 2 years of customer service experience.
- Computer literacy and above average keyboarding skills.
- Driver’s license with a good driving record.

**Skills**:

- Excellent customer service and communication skills.
- Above average telephone manner.
- Ability to sell services and upgrades to services.
- Ability to work in a fast paced environment.
- Must be able to organize and set priorities.
- Ability to perform a variety of tasks simultaneously.
- Work as part of a team.

**Responsibilities**:

- Provide top-notch customer service to our clients.
- Strong emphasis on selling a variety of rental services and coverages.
- Provide rental quotations and packages.
- Open and close rental agreements by qualifying customers with attention to detail.
- Accurately complete billing to customers.
- Ensure proper inspection process of rental vehicle returns and pick ups.
- Professionally resolve customer questions and concerns.
- Assist in achieving monthly sales targets and individual targets.
- Participate in overall growth of the location.
- Identify new business opportunities.
- Provide administrative support including the completion of daily reporting, invoicing and billing.
- Play a key role in day to day operations by being the initial contact in providing customer service.
- Assist with fleet management and coordination of maintenance schedules.
- Responsible for proper cleaning and maintenance of returning vehicles.

**Salary**: $16.75-$19.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

Work Location: In person

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