Rental Attendant

3 months ago

Blue Mountains, Canada Blue Mountain Resort Full time

Seasonal (Seasonal)
**WHAT'S IN IT FOR ME?**

Resort Perks:

- Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations
- Alterra Mountain Passes for your family
- Discounts on Blue Mountain Lift tickets.
- Free rentals;
- Staff priced meals &Starbucks treats;
- Staff room rates at all our hotels;Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more

**Hourly Rate: $17.70**

**Seasonal (December - March)**

**Full Time (4-5 shifts a week) or Part Time (2-3 Shifts a week)**

As a Rental Attendant, you'll be the go-to person for helping guests pick the perfect ski or snowboard equipment based on their skill level. You'll ensure they have everything they need for an amazing day on the slopes, providing expert advice and top-notch service from start to finish. If you love winter sports and enjoy helping people, this role is a perfect fit

**WHAT WILL I BE DOING?**
- Educate guests on the rental process and answer questions they may have
- Provide a high-quality experience for the guest by selecting rental equipment that will best fit their needs based on their level of ability.
- Set equipment for the guest based on the guest's height, weight and ability.
- Provide the guest with the proper product knowledge based on the equipment issued to them.
- Inform the guest of how to operate the equipment as well as any other resort information the guest may require.
- Ensure proper rental procedures are followed with each guest; confirm information on waiver is accurate, equipment is all scanned, and DINs are set correctly on skis.
- Maintain the cleanliness of the shop and proper storage of all equipment.

**WHAT DO WE NEED FROM YOU?**
- Must be physically fit and able to lift 40lbs
- Must have the ability to communicate confidently with both guests and coworkers.
- Must be customer service oriented, friendly, and outgoing.
- Must be able to work a variety of shifts including evenings, weekends and holidays consisting of Christmas, Family Day Weekend and March Break.

**AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE**

**BLUE MOUNTAIN RESORT COMPANY OVERVIEW**

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

**ALTERRA COMPANY OVERVIEW**

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

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