Room Attendant-seasonal/year Round-full Time

4 months ago

Blue Mountains, Canada Blue Mountain Resort Full time

Seasonal (Seasonal)

**WHAT'S IN IT FOR ME?**

Resort Perks:

- Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations
- Alterra Mountain Passes for your family
- Access to purchase one 5x7 Pass for $1; share with a friend
- 50% off an unlimited number of Blue Mountain Lift tickets. 50% off an unlimited number of Ikon Resort Lift Tickets.
- Free rentals;
- Staff priced meals &Starbucks treats;
- Staff room rates at all our hotels;
- Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more

This position is essential to the success of the Lodging Department, because it ensures that we are able to provide our guests with clean rooms, and exceed their expectations of lodging service quality. The Room Attendant is responsible for cleaning guest rooms and occasionally common areas to meet hotel standards of quality. The Room Attendant is also responsible for providing exemplary customer service by engaging each guest; providing enthusiastic, friendly service; anticipating guest needs; and taking ownership.

**WAGE- $17.43**

**SEASONAL/ YEAR ROUND - FULL TIME**

**WHAT WILL I BE DOING?**
- Clean guestrooms including making beds, dusting, vacuuming, placing furniture to its original position, replenish amenities, removing trash and recyclables.
- Clean guest bathrooms including sanitizing all surfaces (horizontal and vertical), sinks, faucets, vanities, tubs, showers, walls and toilets.
- Clean guest kitchens including loading/emptying the dishwasher, sanitizing all surfaces (horizontal and vertical), all sinks, taps, dishes, cupboards, fridge, stovetop, oven, and microwave.
- Ensure all kitchen inventory is accounted for and replaced/reported.
- Responsible for stocking and maintaining a clean/organized working environment at all times - this includes the linen lock-up, housekeeping carts and vacuums, etc.;
- Reports inventory shortages to the appropriate team for replenishment.
- Clean common guest and staff area as required (including public bathrooms)
- Providing exemplary customer service by meeting our four service promises: engaging each guest; providing enthusiastic, friendly service; anticipating guest needs; and taking ownership.
- Perform essential duties of the daily housekeeping services in assigned units and common areas to standard, within specified time limits; expectation that departure/arrival rooms are cleaned by 4:00 p.m.

**WHAT DO YOU NEED FROM ME?**
- High school or equivalent education preferred.
- At least 6 months experience in a similar role would be an asset.
- Will take 1-2 months to fully train.
- Comfortable using electronic devices (ie smart phone, tablet)

**BLUE MOUNTAIN RESORT COMPANY OVERVIEW**

**ALTERRA COMPANY OVERVIEW**

Alterra Mountain Company is a family of 15 iconic year-round destinations, including the world's largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The company owns and operates a range of recreation, hospitality, real estate development, food and beverage, retail and service businesses. Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company's family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush Resort in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada. Alterra Mountain Company honors each destination's unique character and authenticity and celebrates the legendary adventures and enduring memories they bring to everyone.

Blue Mountain Resort is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process. If you are contacted for a position, please notify Human Resources of any accommodation needs you may have during the selection process. Information received regarding the accommodation needs of applicants will be addressed confidentially.

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