Account Development Representative

7 months ago

Toronto, Canada Docebo Full time

Hey you \uD83D\uDC4B Want to work for one of the fastest growing SaaS companies in the world? \uD83D\uDCC8

We’re building the next generation of learning software that companies like AWS, Netflix, Opentable and L’Oreal rely on to deliver training \uD83D\uDCBB We believe learning is for everyone, and that we all have something we can learn from each other. We rely on one another to continuously innovate our products and processes to create an exceptional experience for our employees, customers and partners.

Still not sure? We are a culture where values are at the center of everything we do. We also embody what we call the **Docebo Heart**. We trust our teammates, assume the best of one another, and also hold space for all the differences that make us better. \uD83D\uDC99

Are you ready to be a part of the learning revolution? \uD83D\uDE80

**About This Opportunity**:
The ADR will work in coordination with the Account Management and Sales Team of Docebo to fuel the team’s growth by sourcing new opportunities within our client base, their affiliates, and subsidiaries, as well as global divisions and occasionally upsells within our customers. This position will develop key pre-sales and sales skills with opportunities for growth within the Account Management and Sales teams at Docebo.

**Responsibilities**:

- Represent Docebo brand as part of the expansion team to prospects and current customers.
- Expand our network of customers by supplying top-of-the-funnel flow of new opportunities to the Account Management team.
- Work in tandem with Account Managers and customer marketing to identify opportunities to Cross-Sell and Upsell within Docebo’s clients portfolio
- Work strategically alongside the Account Managers and other sales team members, to identify priority accounts, create account plans and map parent, sister companies and subsidiaries.
- Use account research and planning to strategically identify sales opportunities, key decision makers and influencers, and access C-level executives
- Actively contribute to new and creative ways to uncover opportunities within your assigned accounts: eg. templates; campaign ideas etc.
- Contribute to the design of the ADR team's playbook by helping test new methods, design new sequences, and educate their peers on their learning.

**Requirements**:

- 6+ months of experience of Business Development experience in SaaS
- Proven capabilities and skills in opportunity qualification, pre-call planning, call structure/control, and time management
- Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence
- Extremely self-motivated with a diligent work ethic to exceed goals
- Ability to work collaboratively with Account Managers, team Members to set goals and strategy
- Exceptional analytical and problem-solving skills

**If this role requires access to FedRAMP systems (which would be stated above), the following requirements apply**:

- Experience within Technology Risk Management, Compliance, and Information Security
- Experience with compliance frameworks and federal security standards like FedRAMP, FISMA, NIST SP 800-53, SOC2, ISO 27001, RMF
- Working knowledge of NIST SP 800-53 concerning cloud technologies, architectures, and services
- Experience performing FedRAMP assessments, authorization, and continuous monitoring (ConMon) of cloud service offerings

**Benefits & Perks** \uD83D\uDE0D
- Generous Vacation Policy, plus 2 extra floating holidays to use for religious or cultural events that matter to you
- Employee Share Purchase Plan
- Career progression/internal mobility opportunities
- Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)
- WeWork partnership and “Work from Anywhere” program

**Hybrid Office Model \uD83C\uDFE2**

**About Docebo** \uD83D\uDC99

Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process.

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