Medical Office Assistant/receptionist
3 weeks ago
**Responsibilities**:
1. Patient Interaction:
- Warmly greet and assist patients in a friendly and professional manner at the front desk
- Schedule appointments, collect patient information, and maintain accurate records
- Address patient inquiries and provide information on clinic services
- Coordinate and manage the front desk to ensure a smooth flow of patient appointments
- Answer phone inquiries promptly and efficiently
- Assist the Nurse and Lead Assistant as needed
- Maintain strict confidentiality of patient records in compliance with HIPAA regulations
- Collaborate with medical staff to ensure efficient patient care
- Assist in preparing examination rooms, cleaning rooms, sterilizing equipment, and stocking supplies
- Support patient retention efforts through attentive and personalized service
**Qualifications**:
- Proven experience as a Medical Office Assistant or equivalent role
- Knowledge of medical terminology, procedures, and office management systems
- Strong interpersonal skills with the ability to communicate effectively with patients and healthcare professionals
- Ability to handle sensitive information with confidentiality and discretion
- Proficient in computer skills, including electronic medical records (EMR) systems
- Familiarity with Input Health is advantageous but not required
- Be willing to learn treatment modalities used and understand how they impact and improve men’s sexual health outcomes
**Education**:
- MOA certification preferred
- High School Diploma or equivalent
**Benefits**:
- Competitive salary based on experience
- Health and dental insurance coverage
- Professional development opportunities
- Positive and supportive work environment
**Job Types**: Full-time, Permanent, Fixed term contract
Contract length: 12 months
**Salary**: $28.00 per hour
Expected hours: 35 - 40 per week
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
- Overtime
**Education**:
- DCS / DEC (preferred)
Ability to Commute:
- Kelowna, BC V1W 0A7 (required)
Work Location: In person
Application deadline: 2024-02-23
Expected start date: 2024-02-26
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