Medical Office Assistant

1 month ago


Kelowna, Canada Bill Nelems Pain & Research Centre Full time

The **Bill Nelems Pain & Research Centre** (formerly the Okanagan Pain Clinic) currently has an opening for a professional and outgoing _**Medical Office Assistant**_ to join our amazing team We are a growing practice of approximately 18 pain doctors looking to hire a full-time, permanent person to work in our clinic.

Duties for this role include:

- Answer phones.
- Book appointments in accordance with physician instructions.
- Scanning, filing, and other administrative duties.
- Maintain accurate records in the EMR system.
- Collect payment for privately billed procedures.
- Answer general patient questions about the clinic and communicate medical questions to the appropriate physician.
- Sanitize and stock treatment rooms.
- Understand and follow physician preferences for patient bookings.
- Maintain patient confidentiality at all times.
- Other duties as assigned.

**Requirements**:

- A professional and welcoming demeanor towards patients and colleagues is essential.
- Highly organized.
- Strong work ethic.
- Excellent written and verbal communication skills.
- Full-time availability (Mon - Fri) is required.
- A recognized MOA Certificate is considered an asset but not required.
- Previous experience in a similar administrative role, preferably in a medical setting.
- Working knowledge of medical terminology is preferred.

We have a bright, modern clinic in the enjoyable Pandosy neighbourhood and a wonderful team of physicians and staff. A competitive wage to commensurate with experience is provided, in addition to a benefits package and paid parking.

**Job Types**: Full-time, Permanent

**Salary**: $19.00-$24.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Work Location: In person



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