Remarketing Asset Sales Specialist

3 weeks ago

Alberta, Canada DLL Group Full time

**Remarketing Asset Sales Specialist**

DLL is not your average financial services company. In fact, we are above average in almost every way. With an employee engagement score of 85% (compared to the 72% industry average), it sure seems like we are doing something right. And, while most companies survive fewer than 20 years, 2019 marked our 50th.

We collaborate with manufacturers, suppliers, and businesses in more than 30 countries to enable the acquisition of equipment, technology and software that companies need to contribute meaningfully to their communities. We believe in partnering with our customers to develop innovative and sustainable financial solutions that deliver meaningful value to the world.

At DLL, we are committed to making sure that all people, regardless of their race, ethnicity, gender, sexual orientation, age, religion, physical characteristics, or mental abilities, feel welcomed and encouraged to be their authentic selves. We strive to create an inclusive environment that is reflective of the communities in which we operate. Come see what all the excitement is about.

**Day to day**:
You will maximize end of lease outcomes, through a variety of channels; renewals/extensions with lessees, in places sales to lessees or arrange for equipment sales to partners and third parties, while ensuring the equipment is returned in its agreed upon condition. This will require you to pro-actively plan and manage the portfolio stream-off maturities by main asset classes, develop sales strategies and in depth used equipment market knowledge and experience.
- Pro-actively coordinate regular reviews with Asset Management, Asset Sales and GBU Commercial Management to discuss upcoming lease expiries
- Assertively drive team decisions on most appropriate end of lease strategy depending on asset type, asset desirability, high RV positions, customer behavior (returning vs extending)
- Effectively communicate and report the outcome of the meetings to relevant stakeholders to ensure transparency and control
- Initiate and conduct regular reviews with internal stakeholders to discuss and agree approach in case of problematic issues and possible/confirmed returns of equipment
- In case of equipment returns: determine, negotiate and organize logistics in order to ensure cost efficient and effective delivery of assets to be remarketed
- Coordinate end of lease asset inspections, enforce contractual cancellation terms and return conditions, arrange for the timely collection of restocking fees, excess usage, and damages to DLL’s equipment. All these activities clearly communicated to customer and internal stakeholders
- Liaison with vendor and dealer partners on all end of lease related requests
- Execute appropriate documentation, invoicing, and administration
- Quality of advice on and contribution to department/regional plan
- Alignment of regional plan to Asset Management overall plan
- System maintenance and integrity
- Country contribution
- Renewal ratio/stick rate

**“We lead the way in meeting the need for flexibility and transparency which our customers increasingly expect.”**

**Essentials**:

- At least 3-5 year relevant experience
- Strong proficiency in English speaking, reading, and writing is required
- Excellent communication and negotiation skills with the ability to interact at different levels of a customer organization
- Strong focus on customer service and relationship management
- Outstanding verbal and written communication skills in both French as English
- A team player with strong interpersonal skills
- Empathetic and good at building relationships
- Quality driven and results oriented
- Analytical skills and attention to detail
- Open to give and receive feedback to foster a learning culture in the team
- Able to work in a multi-functional and multi-cultural environment
- Ready to go above and beyond to deliver results
- Able to work in a very fast-paced open environment
- Ability to work from home remotely/independently and in a virtual team environment

Extras
- Some degree of functional and technical knowledge of the assets.
- Asset sales income:

- Gross income on asset sold
- Lease extension income
- Quality of advice on and contribution to department/regional plan
- Alignment of regional plan to Asset Management overall plan
- System maintenance and integrity
- Renewal ratio/stick rate

This position allows for remote working from home across all of Canada. Through these unprecedented times, DLL has successfully evolved and adapted to remote work arrangements. We are now excited to offer more flexible opportunities, including full time remote work, that will continue past the COVID-19 pandemic. Whether employees are working in the office, working from home or a combination of both, DLL is proud to uphold the cohesive company culture for all.

**Settling in**:
At DLL, we consider our people our biggest asset. That’s why you’ll be treated as a member, not just an employee.

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