Front of House Manager

5 months ago

Toronto, Canada Lulu Bar Full time

***

Reporting to the **General** Manager **at Lulu Bar, the **Front of House** **M**anager** contributes to all front of house operations and is responsible for several functions including but not limited to scheduling, inventory control, coordination of sales, guest services, budgeting, and employee training. Must have a constant presence in the restaurant and ensure the company image is always positively supported through remarkable client experiences with consistently high levels of service.

**WHO WE ARE**

**Concorde is coming to Toronto **Concorde Group first entered Calgary’s hospitality scene in 1987 and 36 years later has grown to become one of Canada’s largest and most diverse hospitality companies.

Lulu Bar is an escape from the ordinary. Its welcoming vibe is reminiscent of hidden gems from your last vacation, only better because its right here in your own backyard. With a healthy, Pacific
- inspired menu, Lulu’s wood
- fired food is light and fresh
- but heavy on flavour. Lulu has consistently earned its spot on Canada’s Best 100 Restaurants List since 2020 when it first opened.

**COMPENSATION**
- Competitive annual salary + Gratuities
- Paid leave for sick and bereavement
- Professional development financial support
- Duty meals
- Comprehensive extended health and insurance benefits package
- 2 weeks’ vacation
- Company-wide food & beverage discount & access to frequent local business discounts/specials

**WHAT YOU’LL DO**

**Lead**
- Effectively manage consistent cooperation and communication between the front and back of house staff.
- Ensure that all team members are trained to anticipate guests’ needs and all are made to feel welcome by delivering responsive, friendly, and courteous service.
- Evaluate current practices and processes, immediately recognize potential areas of conflict, and initiate ways to improve current business methods, quality of products and guest service.
- Provide instruction for staff members and coach employees to improve learning and enhance performance.
- Delegate appropriate tasks and manage staff workloads.

**Execute**
- Ensure every guest is handled with the highest level of professionalism and complaints are dealt with quickly and efficiently.
- Understand and execute operations of a bustling business using all current HR policies, operations procedures, standards, specifications, guidelines, and training programs.
- Understand products and services, develop new prospects for opportunity, and understand guest needs clearly.

**Administrate**
- Forecast sales to formulate goals and assist employees to meet goals.
- Manage personal promo budget and report any overages to Regional Manager.
- Manage cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Occasionally perform physical activities in a variety of environmental conditions that require moderate to maximum strength including sitting, climbing, lifting, balancing, walking, and handling of materials.
- Use logic and reason to identify solutions and alternatives for a successful outcome in many situations including cost/benefit analysis, sales and product quality, and conflict resolution.
- Execute any other tasks required.

**WHAT YOU HAVE**:

- About 3 years’ experience with demonstrated success in a comparable role.
- Advanced knowledge of industry best practices, guest services and food and beverage.
- Strong communication skills with ability to establish and develop relationships with employees, partners, vendors, and customers.
- Demonstrated ability to consistently meet or exceed sales objectives and substantial knowledge and experience successfully executing modern sales strategies.
- Practiced leadership skills in a hospitality environment and demonstrated ability to manage and train a team while positively influencing employee behavior and development.
- Ability to maintain professionalism, control, and composure in difficult and stressful situations.
- Demonstrated ability to organize efficient work schedules, delegate tasks and work effectively under pressure to achieve objectives.
- Working knowledge of applicable employment related legislation.
- Experience handling employee issues/concerns and executing performance management procedures including performance reviews, disciplinary actions, and terminations.
- Strong team player that leads by example and has demonstrated the ability to reliably execute or delegate work to meet objectives.
- Experience and knowledge of budget analysis methods, general accounting skills and ability to operate a cash register or POS system.
- Ability to fluently communicate in both written and verbal English.
- Ability to stand for extended periods of time and lift 50lbs.
- Comfortable using Microsoft Office Suite.
- Possess high professional ethics and avoid extreme familiarity or conflicts with other.
- Must be over 19 as alcohol service and open scheduling

  • Front of House Manager

    5 months ago

    Toronto, Canada J's SteakFrites Full time

    Front of House Manager **Duties**: - Oversee the daily operations of the front of house area, including the bar, dessert station and reception. - Ensure excellent customer service is provided to all guests. - Train and supervise front of house staff, including bartenders and receptionists. - Develop and implement policies and procedures to enhance...

  • Concierge (Front of House/office Manager)

    2 months ago

    Toronto, Canada Hound House Toronto Full time

    As a Concierge at Hound House Toronto, you will play a crucial role in managing all aspects of the front desk operations, ensuring seamless customer experiences and efficient administrative tasks. From welcoming and checking in members and drop-in customers to facilitating transactions and addressing inquiries, you will be at the forefront of providing...

  • Front of House Manager

    6 months ago

    Toronto, Canada Gateau Ghost Full time

    **Front of House Manager** Join the Gateau Ghost team and become part of an extraordinary culinary journey! We're not just another cafe and bakery; we're the heartbeat of the neighbourhood, serving up irresistible flavours and unforgettable experiences every day. Right now, we're on the lookout for a Front of House Manager who shares our passion for...

  • Front of House Manager

    5 months ago

    Toronto, Canada Canadian Opera Company Full time

    **EMPLOYMENT OPPORTUNITY **FRONT OF HOUSE MANAGER** **AT THE FOUR SEASONS CENTRE FOR THE PERFORMING ARTS **The Four Seasons Centre for the Performing Arts is a 2000+-seat performance venue in the heart of downtown Toronto. The centre is the home of the Canadian Opera Company and The National Ballet of Canada, and hosts a variety of other events including...

  • Front of House Manager

    6 months ago

    Toronto, Canada Avling Brewery & Restaurant Full time

    Avling is a brewery, restaurant and urban farm in Toronto looking for an experienced, motivated and passionate individual to manage our Front of House operations. Avling aims to create exceptional experiences through our elevated and fun brand of hospitality and our food and beer that showcase Canadian flavours and seasonal and locally farmed...

  • Front of House Manager

    5 months ago

    Toronto, Canada Elephant and Castle Full time

    **ELEPHANT & CASTLE RESTAURANT AND PUB - FRONT OF HOUSE MANAGER** Welcome to Elephant & Castle, a Brit-_ish_ pub with modern, across-the-pond twists. We have a rousing mashup of old-world charm and North American flavours. E&C is a cozy, convivial place to grab a hearty bite, watch some football, and have a smashing good time. The welcome mat is always out,...

  • Front of House Manager

    6 months ago

    Toronto, Canada Elephant and Castle Full time

    **ELEPHANT & CASTLE RESTAURANT AND PUB - FRONT OF HOUSE MANAGER** Welcome to Elephant & Castle, a Brit-_ish_ pub with modern, across-the-pond twists. We have a rousing mashup of old-world charm and North American flavours. E&C is a cozy, convivial place to grab a hearty bite, watch some football, and have a smashing good time. The welcome mat is always out,...

  • Front of House

    5 months ago

    Toronto, Canada Forno Cultura Full time

    **About Us**: Forno Cultura is a renowned artisanal bakery dedicated to crafting exceptional baked goods, cookies, and pastries. Nestled in the heart of the community, our bakery prides itself on delivering unparalleled quality and service to our valued customers. We are currently seeking a dynamic and experienced individual to join our team as a Front of...

  • Front of House Manager

    17 hours ago

    Toronto, Canada The Haifa Room Full time

    **Key Responsibilities**: - **Ordering & Inventory Management**: Oversee the ordering of bar and front-of-house supplies to ensure inventory is well-stocked and cost-effective. - **Cocktail Menu Creation**: Design and curate seasonal and innovative cocktail menus that align with the brand. - **Staff & Schedule Management**: Recruit, train, and lead...

  • Front of House Operations Manager

    3 weeks ago

    Toronto, Ontario, Canada Great Canadian Entertainment Full time

    Job SummaryAs a key member of the Great Canadian Entertainment team, the Front of House Operations Manager is responsible for overseeing the day-to-day activities of the front of house Food & Beverage operations at a multi-venue location. This role ensures adherence to all policies and procedures, motivates and leads by example, and provides a learning...

  • Front of House Manager

    4 months ago

    Toronto, Canada Storm Crow Manor Full time

    **About us** Storm Crow Manor first opened in October of 2018. Renowned for being the largest "_Nerd_Bar_" in the city, we cater to all types of humans. Boasting two floors of dining space, eight creatively decorated rooms and the largest patio on Church Street, Storm Crow Manor is an iconic _must-go-to_ restaurant whether you identify as a geek or...

  • Front of House Manager On Duty

    5 months ago

    Toronto, Canada Impact Kitchen Full time

    **Impact Kitchen** is always looking for enthusiastic, passionate, service-oriented managers to join our diverse team. If health and wellness is your passion, if providing wholesome food and empowering others to make healthy choices drives you, and if you are looking for opportunities to grow alongside a dynamic team, then working with Impact might be a...

  • Front of House Manager On Duty

    6 months ago

    Toronto, Canada Impact Kitchen Full time

    **Impact Kitchen** is always looking for enthusiastic, passionate, service-oriented managers to join our diverse team. If health and wellness is your passion, if providing wholesome food and empowering others to make healthy choices drives you, and if you are looking for opportunities to grow alongside a dynamic team, then working with Impact might be a...

  • Front of House Manager

    6 months ago

    Toronto, Canada Bridgette Bar Full time

    *** Reporting to the **General Manager **at Bridgette Bar, a** Front of House M**anager** contributes to all front of house operations and is responsible for several functions including but not limited to scheduling, inventory control, coordination of sales, guest services, budgeting, and employee training. Must have a constant presence in the restaurant...

  • Front of House Manager

    5 months ago

    Toronto, Canada Lulu Bar Full time

    *** Reporting to the **General** Manager **at Lulu Bar, the **Front of House** **M**anager** contributes to all front of house operations and is responsible for several functions including but not limited to scheduling, inventory control, coordination of sales, guest services, budgeting, and employee training. Must have a constant presence in the restaurant...

  • Front of House

    5 months ago

    Toronto, Canada BEAR Steak Sandwiches Full time

    Overview: BEAR Steak Sandwiches, a dynamic and rapidly growing sandwich business, is seeking a dedicated Front of House staff to join our team. As a pre-order/pick-up only model, we pride ourselves on delivering exceptional service efficiently. If you are passionate about the food industry and eager to contribute to a small kitchen with a BIG impact, this...

  • Front of House Leader

    5 months ago

    Toronto, Canada WHAT A BAGEL Full time

    This individual will oversee the customer-facing aspects of our restaurant, often coordinating customer service, evaluating employee performance, and ensuring a comfortable ambience for patrons. This dynamic leader should provide invaluable insights into the effective functioning of the Front of House portion of our restaurant. Aside from assisting with...

  • Front of House Supervisor

    6 months ago

    Toronto, Canada Liuyishou Int'l Management Co. (Canada). Ltd. Full time

    **About Liuyishou Hotpot：** Chongqing Liuyishou Hotpot was founded in 2000, which is a leading enterprise that specializes in managing hot pot chains and franchisees. Liuyishou now has expanded its business to more than 1,200 overseas units all around the world. In 2014, Liuyishou chose the greater Vancouver for our North America Head Office and opened...

  • Front of House Supervisor

    6 months ago

    Toronto, Canada Liuyishou Int'l Management Co. (Canada). Ltd. Full time

    **About Liuyishou Hotpot：** Chongqing Liuyishou Hotpot was founded in 2000, which is a leading enterprise that specializes in managing hot pot chains and franchisees. Liuyishou now has expanded its business to more than 1,200 overseas units all around the world. In 2014, Liuyishou chose the greater Vancouver for our North America Head Office and opened...

  • Front of House Supervisor-barista

    2 months ago

    Toronto, Canada Forno Cultura Full time

    **About Forno Cultura** Forno Cultura is an artisanal bakery rooted in Italian traditions, offering high-quality, handcrafted products. We take pride in our strong community connections, sustainable practices, and a welcoming atmosphere that celebrates food and culture. **Position Overview** We are seeking a dynamic and passionate Front of House...