Customer Service Payment Specialist

1 week ago


Markham, Canada Future Buildings Full time

**Customer Service Payment Specialist**

**About Toro Steel Buildings**:
Toro Steel Buildings is a leading provider of pre-engineered steel buildings, proudly serving residential, commercial, and industrial sectors for over 40 years. We’re dedicated to delivering innovative, high-quality solutions and are expanding our footprint in the industry.

**Position Overview**:
We’re looking for a talented and driven **Customer Service Payment Specialist **to join our team This role is ideal for someone with solid customer service skills and a knack for building rapport with customers to recover scheduled deposits. You will be responsible for recovering money owed promptly and expediting the delivery process. Excellent communication skills and a sense of urgency are required to succeed in this role.

**Key Responsibilities**:

- Follow up with customers to ensure timely payments and address any issues or queries related to their outstanding balances.
- Answer customer questions and provide information to help the debtor understand how to resolve their unpaid account.
- Performing administrative and clerical tasks, such as data entry, preparing invoices, sending bill reminders, filing paperwork, and contacting clients to discuss their accounts.
- Generating reports and statements for internal use.
- Work closely with other departments, such as sales, accounting, shipping, and manufacturing to ensure accurate receivables practices and prompt deliveries.
- Maintaining a high level of professionalism while working to establish a positive rapport with every customer.
- Keep track of assigned accounts to identify outstanding debts.
- Keeping up to date on deliveries and any inquiries if needed.
- Plan a course of action to recover outstanding payments.
- Locate and contact customers to inquire about their payment status. Demonstrate proactive decision-making by making sound judgment calls to determine the best course of action and drive successful outcomes.

**Qualifications**:

- Strong data entry skills along with a knack for numbers.
- Hands-on experience in operating spreadsheets.
- High degree of accuracy, efficiency, and attention to detail
- Excellent communication, research, problem-solving, and time-management skills.
- Ability to build relationships with clients and internal departments.
- Experience in working with targets and tight deadlines.
- Working knowledge of MS Office and databases.
- Excellent communication and people skills.
- Ability to be polite and compassionate without lacking confidence.
- Ability to work independently while managing tasks and responsibilities.
- Excellent communication skills, especially in collaborating with cross-functional teams.
- Minimum high school diploma with a proven track record; minimum of **1 year of customer service** **experience**.

**Why Join Us?**
At Toro Steel Buildings, we value innovation and fresh perspectives. As a Customer Service Payment Specialist, you'll have the opportunity to work alongside our sales department in a well-established company while continuously growing your skills. We offer a collaborative, supportive environment with opportunities for professional development and career advancement.
If you're passionate about providing outstanding customer service while recovering unpaid balances and want to make a meaningful contribution, we’d love to hear from you
**Pay: $50,000.00 per year**

**Benefits**:

- Dental care
- Extended health care
- Paid time off

**Schedule**:

- 8-hour shift

**Language**:

- English (preferred)

ZTu3rJu3Bu


  • Payment Specialist

    1 week ago


    Markham, Canada Huawei Technologies Canada Co., Ltd. Full time

    Our team has a 12-month contract opening for a Payment Specialist.Responsibilities:Create and maintains Purchase requests (PR) in the system.Maintain, record and update PO and related PO tracking files.Assist in invoicing functions: document management, receipt and acceptance of invoices.Ensure amounts paid are accurate and that all information on invoices...


  • Markham, Canada PAR Full time

    Hi there! We're PAR and our purpose is: **To deliver solutions that connect people to the restaurants, meals and moments they love.** We take that responsibility very seriously. As a leading provider of technology to the top restaurant brands in the world we're calling all rebels, instigators, idealists and builders to join our constantly growing team! PAR...


  • Markham, Canada Northwind Canada Inc (dba Maestro PMS) Full time

    Are you an individual who is driven by your passion for technology? Does the opportunity to participate in cutting edge development in the hotel and resort industry excite you? If this sounds like you, we are interested in hearing how you can add your talents to our growing team! As we continue to grow, we are seeking a Payment Specialist to assist our...


  • Markham, Canada Abacus Service Corporation Full time

    Sales Support Job Description: - Order Entry and Order Management - Support order accuracy and completeness to guarantee the quality of orders released to manufacturing. - Engage and follow up with customers to ensure their systems are updated to reflect Client account changes. Ensure existing customer purchase orders are updated to reflect. Support related...


  • Markham, Ontario, Canada Jonas Software - Canada Full time

    Job OverviewWe are seeking a highly skilled Senior Director of Payment Services to lead our payment operations and drive revenue growth for the Jonas Club division.

  • VP Payments

    2 months ago


    Markham, Canada Jonas Software UK Full time

    Description :  VP Payments Jonas Club COMPANY The Club Divisionis a material part of Jonas Software which is one of Constellation Software (CSU.TO) six operating groups. There are five primary software businesses within the Club Division that span the US, Canada, UK, South Africa and Asia. The Club Division is themarket leader with...

  • VP Payments

    2 months ago


    Markham, Canada Jonas Software - Canada Full time

    VP PaymentsCompanyThe Club Division is a material part of Jonas Software, which is one of Constellation Software (CSU.TO) six operating groups. There are five primary software businesses within the Club Division that span the US, Canada, UK, South Africa, and Asia. The Club Division is the market leader with deep-rooted client relationships and a diverse...


  • Markham, Canada Parsons Full time

    In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next,...


  • Markham, Canada Markham Distributor Full time

    **Customer Service Specialist/Office Administrator** **Key responsibilities include, but are not limited to**: - Input orders into the ERP system and complete the cycle via invoicing, credit card payments, collections, and reporting activities according to specific deadlines. - Prepare and edit documents including correspondence, or international shipments...


  • Markham, Canada CB Canada Full time

    Technical Customer Service Helpdesk SpecialistOn behalf of our client, a leader in device networking and connectivity hardware, Procom is seeking a Technical Customer Service Helpdesk Specialist for a full-time opportunity in Markham, ON. The Technical Customer Service Helpdesk Specialist will provide technical assistance and answers to customer questions,...


  • Markham, Ontario, Canada CB Canada Full time

    Job Summary:CB Canada is seeking an experienced Collections Specialist to join our team. The ideal candidate will have a strong sense of ownership and attention to detail, with excellent written and verbal communication skills. This role will be based in the Markham, Ontario region and will involve working with a variety of software systems.Key...


  • Markham, Ontario, Canada CB Canada Full time

    Job Title: Financial Recovery SpecialistJob Summary:CB Canada is seeking a highly skilled Financial Recovery Specialist to join our team in the Collections department. As a Financial Recovery Specialist, you will be responsible for collecting and processing payments from customers, handling inbound and outbound collections calls and correspondence, and...


  • Markham, Ontario, Canada Jonas Software - Canada Full time

    Job SummaryWe are seeking a seasoned executive to lead our payments strategy and drive growth across our portfolio of companies. The ideal candidate will have a proven track record of success in payments and software, with a strong understanding of the industry and its trends.Key ResponsibilitiesDevelop and execute a comprehensive payments strategy to drive...


  • Markham, Canada SCI Lease Corp. Full time

    We are looking for a Bilingual Account Services Specialist to join our highly dynamic and ever-evolving team at SCI Lease Corp. As a Bilingual Account Services Specialist, you will help ensure optimal customer experience throughout the customer’s lease journey. You will initiate customers into their lease as well as provide continuous support during their...


  • Markham, Canada TD Bank Full time

    **Customer Account Specialist II, Customer Assistance**: - 415669BR **Job Category - Primary** - Call Center **Work Location** - 3500 Steeles Avenue East Building 1 **Employment Type** - Regular **City** - Markham **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department...

  • VP Payments Leader

    4 weeks ago


    Markham, Ontario, Canada Jonas Software - Canada Full time

    About the RoleThe VP Payments will be responsible for leading the development and delivery of innovative payments services to the Club Division companies. This involves creating and managing a strategic plan to drive profitable revenue growth and increased client retention.Key ResponsibilitiesDevelop and manage the strategic plan to advance the Division's...


  • Markham, Canada Quanta Distribution Inc. Full time

    We are seeking a customer service associate. **Job Duties**: - Receiving and processing customer orders; involves communicating with customers, sales reps and warehouse staff - Arranging shipping for customer orders - Invoicing customer orders and processing payments - Completing other administrative tasks relevant to customer orders (i.e. following up...


  • Markham, Canada Quanta Distribution Inc. Full time

    We are seeking a customer service associate. **Job Duties**: - Receiving and processing customer orders; involves communicating with customers, sales reps and warehouse staff - Arranging shipping for customer orders - Invoicing customer orders and processing payments - Completing other administrative tasks relevant to customer orders (i.e. following up...


  • Markham, Ontario, Canada Black & McDonald Full time

    About This RoleBlack & McDonald's Southern Ontario FMO (Facility Management Operations) and service team is expanding.As an Accounts Receivable Specialist, you will work closely with our accounting team to ensure timely and accurate collections of customer payments. If you are a detail-oriented and client-focused professional with excellent communication...


  • Markham, Ontario, Canada CB Canada Full time

    Job Summary:CB Canada is seeking a skilled Collections Specialist to join our team. As a Collections Specialist, you will be responsible for updating customer files, recording payments, and pinpointing delinquent accounts. This role requires excellent communication and organizational skills, as well as prior experience working with accounting software and...