Automotive Service Appointment Coordinator
3 months ago
**Description**
We are currently seeking a professional and experienced service appointment coordinator to add to our growing team. If you are a believer of integrity and customer satisfaction we would love to speak with you. Previous experience in making appointments, or a business development call center atmosphere and excellent computer skills are **a must**
**Responsibilities**:
- Confidently recommend/promote services
- Schedule customer shuttles/courtesy cars as needed
- Confirm appointments and reschedule missed appointments
- Log customer information and manage database
- Explain all completed work and take payment
- Other duties as assigned
**Requirements**:
- Minimum of 1 year experience in appointment coordination/business development centre is a **must.**:
- Exceptional customer service skills with the desire to exceed expectations
- Excellent verbal and written communication skills
- Intermediate computer skills (Microsoft Office Suite)
- Cash handling experience
- Excellent organizational and prioritization skills with attention to detail
- Ability to handle multiple, conflicting priorities in a fast paced work environment
- Ability to effectively respond to and meet the needs of a diverse client base
Compensation commensurate with your experience, a complete benefits package is included.
**Salary**: From $18.00 per hour
Work Location: In person
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