Service Writer

1 week ago


Calgary, Canada Dagger Automotive and Diesel Performance Full time

Dagger Automotive & Diesel Performance is under new management and looking to add to our amazing team

We are currently seeking a full time, permanent Service Writer/Advisor.

Duties will include:

- Answer phones and greet customers in a friendly and professional matter
- Answer customer questions related to vehicle maintenance and repair
- Build quotes and work orders, book appointments, and follow up on the progress of each repair during the day
- Demonstrate excellent communication skills by relaying information clearly both verbally and in writing
- Provide an exceptional level of customer service for all customers equally

Qualifications:

- Minimum 2 year of direct work experience as an automotive Service Writer/ Advisor
- Knowledge of different automobiles and their service needs with ability to answer any repair related questions
- Possess Intermediate computer skills
- Excellent communication skills with ability to effectively communicate automotive issues clearly both verbally and in writing
- Experience with Protractor.net software considered an asset
- Possess High level of integrity and work ethic
- Must possess a valid Canada driver’s license
- Is able to work independently, managing his or her time and work flow
- Strong attention to detail

What we offer:

- Health and Dental Benefits Package
- Great schedule
- Team Building
- Positive working environment
- Competitive Pay (to be negotiated based on experience)

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift

**Experience**:

- service advisor: 1 year (required)
- customer service: 1 year (preferred)

Work Location: In person


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