Sales Coordinator

3 months ago

Toronto, Canada Beanfield Technologies Inc. Full time

**12 Month Maternity Leave Coverage**

**Our Company**:
At Beanfield, we are about building communities, not just networks. For over 35 years, we have been proud to build, own, and operate an extensive & robust fibre-optic network throughout Toronto, Montreal, and Vancouver. We believe that people are at the heart of everything we do. We’re committed to making life better for our customers, our employees, and the communities where we live and work.

Founded in the underserved Toronto neighbourhood of Liberty Village, we've always understood the importance of connection. That's why we committed ourselves to building a fibre-optic network throughout the community and have continued to expand our network ever since.

Now with over 450 employees, we continue to deploy our own independent construction, fibre splicing, installation, network operations and support teams. Our services are delivered to over thousands of commercial and residential service addresses using Beanfield owned facilities.

**Position Summary**:
Reporting to the Director, Sales Operations, the Sales Coordinator will play an integral role in assisting the Sales department process and coordinate all sales orders. The Sales Coordinator will be responsible for ensuring sales orders are processed with speed, completeness, and accuracy, and serve as a point of contact between the Sales team and business customers to ensure all sales orders meet and/or exceed business requirements and customer expectations.

**What you will be doing**:

- Ensure customer accounts are accurate and up-to-date.
- Perform regular audits to maintain account accuracy.
- Make approved amendments to service agreements as requested.
- Ensure all amendments comply with company policies.
- Assist with system admin functions related to sales processes.
- Manage user access and permissions for sales systems.
- Provide guidance and training to sales reps on systems and processes.
- Ensure sales and company processes and policies are followed.
- Review and update processes to enhance efficiency and compliance.
- Provide a bridge between customer experience/support, order coordination, provisioning, accounting, and cancellations.
- Facilitate effective communication and collaboration among departments.
- Review and submit sales orders.
- Own clean order requirements and ensure orders meet company standards.
- Submit cancellation and accounting tickets as needed.
- All other duties as assigned by management team.

**Qualifications**:

- High school diploma or equivalent; Bachelor’s degree preferred.
- 2+ years of experience in a sales support or administrative role.
- Proficiency in sales systems and CRM software.
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Attention to detail and problem-solving skills.

**What's in it for you?**
- Competitive base salary plus quarterly commissions and incentives.
- Contract, 12 month position (coverage for maternity leave).
- Vacation pay of 4% of pay wage, paid out with each paycheque.
- Multiple employee resource groups to get involved with
- A dog-friendly office so you can bring your own companion and enjoy doggy cuddles

**Diversity, Inclusion, & Equity and Accessibility

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