Regional Sales and Operations Manager

3 months ago

Ottawa, Canada Mitten Building Products Full time

**Who We Are**

Mitten is the original Canadian manufacturer and market leader of vinyl siding. Our continued focus on operational excellence has set the industry benchmark for service, quality, performance and design, backed by the best in class lifetime warranty. As a coast to coast distributor of premium exterior building products we are the link between architects, builders and installers providing an endless variety of business and design solutions. As part of the Cornerstone Building Brands family, we are the largest manufacturer of exterior building products in North America. Our Canadian made vinyl siding has the largest and boldest colour palette in the industry and our colour matched aluminum, shake, stone, and accessories provide the perfect complements and finishing touches to any project. Our products maximize curb appeal and benefit installers by minimizing labour requirements.
Mitten Building Products is a growing company in the building products industry backed by Cornerstone Building Brands, providing us with stability and strength in the North American market. Cornerstone Building Brands is the largest manufacturer of vinyl windows in North America with brands you’ve come to know and trust. We have endless building product options from standard to specialty to customized to whatever you’re looking for. But it’s our service capabilities that sets us apart.
Our building solutions are the cornerstone of the communities we serve. We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play.

**Why Join Our Team**
Our employees are empowered to make a meaningful impact on our success while pursuing a wide range of opportunities to meet your personal aspirations for development and advancement within a stable, growing Canadian industry leader.

**What You Can Expect from our Company**:

- You will be Part of a Winning Team
- You Can Capitalize on Your Opportunities and Make an Impact
- You Will Be Well Rewarded for Your Contributions to our Success
- You’ll work for a growing company with an excellent reputation in our sector for providing great products and customer service
- Competitive and tangible rewards that provide fair compensation relative to expectations and effort including base earnings, benefits for you and your family, and contributions toward your retirement savings
- Additional performance-based compensation depending on your role
- Resources and support to help you manage your personal wellness

**What the Company Expects of our Team**:

- Bring yourself fully to work each day
- Playing your role on the team so together we Win as One
- Welcoming and Driving Change to support our continued evolution
- Help drive the success of our Canadian Business through living our universal core values
- Making an Impact to ensure our continued success

**Job Overview**: The Sales and Operations Manager will oversee the coordination of sales and operational activities to ensure the smooth functioning of the business. This role requires a blend of strategic thinking and hands-on management to drive sales performance, improve operational efficiency, and enhance customer satisfaction.

**Key Responsibilities**:
**Sales Management**:

- Develop and implement sales strategies to achieve revenue targets and business growth.
- Analyze sales data and market trends to identify opportunities and areas for improvement.
- Lead and mentor the sales team, providing guidance and support to drive performance.
- Collaborate with marketing to create effective campaigns and promotional activities.
- Build and maintain strong relationships with key clients and stakeholders

**Operations Management**:

- Oversee daily operational activities to ensure efficiency and effectiveness.
- Develop and enforce operational policies and procedures to streamline processes.
- Monitor inventory levels, manage supply chain logistics, and ensure timely order fulfillment.
- Coordinate with various departments to ensure alignment between sales and operational goals.
- Implement and manage key performance indicators (KPIs) to measure and improve operational performance.

**Financial Management**:

- Prepare and manage budgets related to sales and operations.
- Analyze financial reports and forecasts to support decision-making and strategy development.
- Identify cost-saving opportunities and implement strategies to optimize expenses.

**Customer Service**:

- Enhance the customer experience by ensuring high-quality service and timely resolution of issues.
- Develop and implement customer service policies and procedures.
- Gather and analyze customer feedback to improve products and service

**Reporting and Analysis**:

- Prepare regular reports on sales performance, operational efficiency, and financial metrics.
- Provide insights and recommendations to senior management based on data analysis.
- Conduct market research to stay informed about ind

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