Partner Manager, Global Delivery Partnerships

5 months ago

Toronto, Canada Uber Full time

**About the Role**:
The Uber Eats team is looking for sharp, highly motivated individuals to join our Global Delivery Partnerships team covering our largest national partners with strategic brand value. As a Partner Manager, you will work efficiently and effectively with our strategic restaurant partners to get results in revenue growth, operational excellence, and customer service. Partner Managers will work closely with restaurant partners, the restaurant support team, product, sales, marketing and operations to lead and optimize restaurant relationships and provide maximum value for both Uber and its partners.

**What You'll Do**:

- Be the restaurant’s go-to person and navigate internal processes to provide the best outcome for the client and our market
- You are organized to ensure nothing gets missed. You also have an eye to the big picture and thrive by crafting new ways to add to existing partnerships
- Drive initiatives. You will drive and support key initiatives across our business teams to grow strategic and long term opportunities with our various partners. This involves wearing many hats and jumping in to help your teammates
- Bring your analytical A-game. You will be building business models, performing analysis with the Enterprise Ops Analysts to understand trends, provide practical insights, and track efficiency and success of initiatives to ensure we are driving towards the best possible outcome
- Read between the lines. You will be working with stakeholders from various teams such as Product, Marketing, Operations, Legal, Finance, etc.
- Drive day-to-day interactions with our top tier partners
- Employ critical thinking and creative problem-solving skills to navigate relationships

**Basic Qualifications**:

- Minimum 4 years of professional experience, ideally in a client facing role working with enterprise accounts

**Preferred Qualifications**:

- Instinct for handling partners. You have a proven track record of successfully handling sophisticated partnerships
- Ability to build and implement joint business plans, prioritizing initiatives that will drive strategic value for the partnership.
- An intuition for people. You are spending the majority of the time working with various internal and external teams, building and cultivating new relationships with potential and existing partners within all parts of an organization.
- You are a self-starter and collaborative leader. Everywhere you go, you cannot help but flex and stretch your analytical powers, pitching in as needed, but also knowing when to take control and lead a conversation with an Engineer, Product Manager, or C-Level Executive
- Product sense. You know what makes a product experience not just good, but outstanding. You lead cross-functional teams to build partner integrations that delight users and drive measurable impact
- Speed, resourcefulness, and go-getter demeanor. This team moves fast and always operates in new spaces.
- Experience in food delivery and/or third-party marketplaces at a high-growth tech company.

**About the team**:
Uber Eats is helping to redefine on-demand food delivery for a new generation—giving people more energy for the things they love. We enable people around the world to get the food they want from the restaurants they love, enabling delivery for every mood, every person, every time. The Global Delivery Partnerships (GDP) team leads relationships with Uber Eats' largest global restaurant partners including McDonald's, Starbucks, YUM Brands (Taco Bell, KFC, Pizza Hut), RBI (Burger King, Popeye's, Tim Hortons) and Subway, as well as partnerships with CPG brands such as Coke, Pepsi and Unilever. Partner Managers on the GDP team will be internal champions for external client excellence that crosses all functions within the org: Sales, Marketing, Operations, Analytics and Product.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

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