Associate Partner Manager, Global Franchisee

3 months ago

Toronto, Canada Uber Full time

**About the Role**

As an Associate Partner Manager for Franchisee Engagement, you will manage our most influential franchise merchant relationships for the largest brands in the world. You will be working closely with our existing team of Partner Managers who have laid a strong relationship foundation with corporate brand teams. You will be responsible for the creation and development of relationships with key franchisee groups within these brands. You will work to meet and exceed our team's quarterly growth targets currently centered around Net Acquisition, Demand Generation, and Trips.

**What You'll Do**
- Build relationships. Lead day-to-day interactions with key decision-makers within your managed book of franchise groups
- Increase product adoption and secure marketing investment. Clearly communicate the value of our products with a lens of creativity to differentiate our offerings
- Highlight key operational opportunities within your managed book of franchise groups and develop clear strategies to drive positive change
- Partner with cross-functional teams. Be the voice of the customer and seamlessly navigate internal processes
- Handle the big picture and the tiny details. You are organized, timely and ensure nothing gets missed; you are also attuned to strategy and consistently come up with new ways to create or contribute to our partnerships
- Navigate difficult partner conversations and internal roadblocks
- Bring your analytical A-game. Develop analyses with Global Partner Ops Analysts to understand trends, provide meaningful insights, and track the impact of initiatives against our goals.
- Participate and/or contribute to recurring business reviews, as required, highlighting progress and remaining opportunities and driving product adoption

**Basic Qualifications**
- Minimum of 3 years of full-time experience, ideally in a client-facing role working with a large enterprise brand or a portfolio of high-touch mid-market brands.

**Preferred Qualifications**
- Experience handling enterprise partnerships
- Experience in food delivery and/or third-party marketplaces at a high-growth tech company
- Experience working in ads sales, marketing, operations, business development, or partnerships at a leading restaurant brand
- Ability to build and implement joint business plans, prioritizing initiatives that will drive strategic value for the partnership
- Ability to flex your analytical skills and use data to influence decision-makers and quantify opportunities
- Speed, resourcefulness, and go-getter mentality. You are comfortable working in a fast-paced environment and navigating ambiguity
- Strong listening, communication, and organizational skills
- Coachability, interest in implementing feedback, and dedication to the improvement of your craft and our team's developmentBachelor's Degree or equivalent.

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