Office Manager/administrator

1 week ago


Abbotsford, Canada Language Lighthouse Full time

**Job Title**:Office Manager/ Administrator

**Location**:In clinic in Abbotsford

**This individual must be available from 9 AM to 5 PM Monday through Friday**

**Responsibilities**:

- Send accounts receivables at the close of each business day.
- Monitor and follow up on outstanding payments from clients.
- Return all missed calls on the MightyCall platform and keep a record of unanswered calls.
- Maintain and coordinate client appointments, ensuring they schedule follow-up sessions with their therapists.
- Keep a vigilant eye on payment tracking.
- Efficiently manage funding clients and oversee funding cycles for renewal.
- Submit invoices to MCFD and various funding agencies and promptly mark them as paid upon receiving payments.
- Keep the Waitlist updated and promptly offer available spots to clients when therapists become available.
- Manage and update the SLP A Assistant Supervision Client checklist, and schedule progress meetings as per SLP's calendar, making certain SLP is informed about new clients to cover during each progress meeting.
- Review accounts receivables and ensure prompt action is taken for all pending RTPS (Request to amends and payments), including pausing services as required.
- Update policies as needed to maintain compliance and efficiency.
- Keep inventory of office supplies and notify management when supplies need replenishing.
- Maintain and update therapy room schedules to ensure efficient use of resources.
- Ensure toys, waiting room, and workspace are consistently organized and presentable.
- Maintain visual aids on therapy room walls, door labels, and wall decor to create a welcoming environment.
- Manage dishwasher duties: unload at the start of the day and load at the end, starting the dishwasher only when it's full.
- Ensure washroom keys are returned and kept at the reception desk daily.
- Assist therapists by laminating, cutting, and printing resources as requested.
- Proactively recruit Speech-Language Pathologists by reaching out to schools.
- Expand outreach efforts to doctor's offices, daycares, and preschools to promote our services.
- Contribute to social media updates to enhance clinic visibility and engagement.

**Qualifications**:

- **Previous experience in an administrative role is required**:

- Excellent verbal and written communication skills
- Strong organizational skills with the ability to multitask
- Ability to work independently and manage time effectively
- Knowledge of funding processes and invoicing procedures is an asset
- Familiarity with speech and language therapy is an asset

**Compensation**:This position is on a hourly basis at 37.5 hours per week starting at $18. Based on performance increases will take place every 6 to 12 months up to a maximum of $22/hour.
- We thank all applicants for their interest in this position; however, only those selected for an interview will be contacted._

**Job Types**: Full-time, Permanent

Pay: $18.00-$20.00 per hour

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Monday to Friday
- No weekends

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative experience: 1 year (required)
- Front desk: 1 year (required)

Work Location: In person

Expected start date: 2024-04-22



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