Receptionist

6 months ago


Kingston, Canada Normandy Retirement Living Full time

**Scope of Position**:
The Receptionist is responsible for all aspects of office routines and clerical duties for residents and employees in the Home.

**Requirements**:

- COVID 19 vaccine

One year experience with similar position

MUST be proficient in Excel, Word perfect and know how to provide excellent customer service

**Key Responsibilities**:

- Provides initial face-to-face and telephone contact with visitors. Provide direction to visitors and callers;
- Welcomes and orients new residents, family and guests;
- Responds to inquiries from potential residents, family members and guests (as required).
- Answers telephone;
- Ensure all visitors and residents sign in/out appropriately, including screening if required.
- Sorts incoming mail daily for distribution to residents and all departments. Manage outgoing mail;
- Types correspondence including confidential material; Composes correspondence that does not require Executive Director’s attention;
- Assist with department staffing for call-ins as required.
- Organizes workflow through administrative office;
- Co-ordinates meetings and schedules appointments as required;
- Completes routine forms as required or directed;
- Effectively maintains inventory of office supplies.

**Other**:

- Undertakes all other responsibilities as assigned by the Executive Assistant and Executive Director;
- Is aware of employees and supervisor’s responsibilities and follows all health and safety policies and procedures;
- Works safely to reduce the risk of injury to self, co-workers, and residents;
- Is alert to, remedies, and promptly reports all actual or potentially hazardous situations;
- Wears personal protective equipment (or clothing) as required by task, MSDS, or home policy;
- All other related duties as assigned.

**Job Types**: Part-time, Permanent

Flexible Language Requirement:

- French not required

Schedule:

- 4 hour shift
- 8 hour shift
- Evening shift
- Weekends as needed

Work Location: In person


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