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Temporary Administrative/customer Service Clerk

4 months ago

Oshawa, Canada City of Oshawa Full time

A progressive city of 187,800 people located just a short 30-minute drive from Toronto, the _**_City of Oshawa_**_ is one of Canada’s fastest growing communities that is exceptionally positioned to live, work, learn and invest. Its strategic pursuit of sustainable growth, excellent community service delivery and co-operative partnerships have enhanced its quality of life advantage, while maintaining a strong commitment to financial stewardship._

**Posting Number**:003179

**Job Title**: Temporary Administrative/Customer Service Clerk

**City**: Oshawa **Province**:Ontario

**Posting End Date**:2023/12/31

**Responsibilities may include**:

- General office support including receiving and responding to requests and inquiries, screening and directing telephone calls, shipping and receiving, distributing mail and courier packages, photocopying, maintaining office supplies
- Filing of branch documents and maintaining information in accordance with the Corporate Records Management Program
- Process financial transactions for City services and programs, perform various related cash control and reconciliation functions
- Prepare, edit and format a variety of documents while ensuring that the Corporation’s accessibility standards are met
- Maintain and update databases and worksheets
- Process invoices and create purchase requisitions
- Arrange meetings, facility bookings and registrations, meeting minute preparation
- Performing other administrative duties as assigned

**Requirements**:

- Demonstrated knowledge and skills of generally accepted administrative practices and procedures normally associated with an Office Administration College Certificate, plus one (1) year of relevant administrative and customer service experience; or have the equivalent combination of education and relevant experience
- Demonstrated customer service experience along with effective conflict resolution and communication skills to deal effectively and courteously with the public and staff
- An ability to respond to inquiries by telephone, in person and in writing
- Excellent interpersonal skills with the ability to establish and maintain positive working relationships
- Strong organizational and problem-solving skills and the ability to work independently, quickly and competently with frequent interruptions in a multi-task environment
- Possess a willing and co-operative attitude and have the ability to maintain the confidentiality of information, exercise judgement and tact in dealing with sensitive matters and responding to inquiries
- Personal qualities of maturity and reliability are required