Admitting Clerk

**CUPE**
- Job Title:_ Admitting Clerk
- Status:_ Regular Part Time
- Department:_ Patient Registration
- Program:_ Health Information Mgmt
4 Hour Shifts, Nights Schedule (Subject to Change)
- Location:_ Lakeridge Health Oshawa
- Wage Schedule:_ $29.150 - $30.710 per hour
- Posting Reference:_ 2400002941 (subsequent)

This position is open to all qualified CUPE staff throughout Lakeridge Health commencing September 12, 2024 and closing at 11:59 pm on September 17, 2024.

DUTIES AND RESPONSIBILITIES:
Under the direction of the Manager Patient Registration and Central Booking, the Registration/ Admitting Clerk is responsible for office and clerical functions in the Emergency Department including: registering all Emergency patients, providing direction and information to ER patients and their families; utilizing EPIC Clinical Information System (CIS) for admitting and discharging patients; maintaining ER records, scanning documents, providing ED wait time passports to patients, documenting WSIB, collecting and documenting insurance information, creating financial forms and receiving payments, answering telephone inquiries and relaying accurate messages; morgue processes, and other related duties as required.

QUALIFICATIONS:

- Medical Office Administration Diploma or equivalent combination of education and experience;
- Demonstrated strong communication and interpersonal skills;
- Knowledge of EPIC Patient Access;
- Keyboarding skills of 35 w.p.m. (tested);
- Knowledge of medical terminology (tested);
- Proven ability to work well in a high paced environment with frequent interruptions;
- Proven ability to work with mínimal supervision and to demonstrate initiative and be a self-starter;
- Physically capable of reaching, pulling, bending, walking, lifting, carrying frequently throughout the shift to accomplish tasks;
- Proven attention to detail;
- The ability to handle multiple tasks simultaneously, prioritization, organizational and time-management abilities;
- Must have satisfactory performance record;
- Demonstrated ability to provide excellent customer service when dealing with patients, colleagues, volunteers and other members of the community and public;
- Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy;
- Demonstrated understanding of and commitment to Lakeridge Health's comprehensive safety program and practices including staff, patient, and environmental safety and participation in regular in-service education in this area.

CONDITIONS OF EMPLOYMENT:
The terms and conditions of employment are in accordance with the Collective Agreement between the Hospital and C.U.P.E Local 6364.

Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.

Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants need to make their needs known in advance.