Student Account Representative
2 weeks ago
About the Opportunity
The Student Account Representative serves as the primary contact for students, parents, faculty, staff and other involved parties concerning all related activities regarding Student Accounts for Northeastern’s Canadian campuses located in Toronto and Vancouver. This position provides the highest level of customer service (via in person, phone and electronic communications) regarding financial status with the University. The Student Account Representative counsels all current and prospective students and families regarding financing options and financial policies. Ensures the highest level of compliance with federal, state and institutional policies—with complete and accurate processing in the student account. Student Account Representative also process payments, complete financial forms and documents and process student refund requests.
QUALIFICATIONS
Associates Degree preferred, 1 year of experience in a higher education, student accounts/bursar or related field preferred. Customer service experience required. Strong communication, interpersonal and organizational skills. Working knowledge of Microsoft Word and Excel. Demonstrated ability to work with a diverse student and parent population. Banner experience preferred.
KEY RESPONSIBILITIES
Events and Other duties as assigned:
- Represent the student account at Open Houses, orientations, workshops, recruitment and advising programs.
Student Account Management:
- Counsel and advise students and parents on student account policies, payment processing and financing options.
- Research & provide account conflict resolutions with university partners
Student and Parent Customer Service:
- Assists with customer service to over 150,000 contacts.
- Responsible for providing customer service in accordance with federal, state and institutional regulations and policies—over 7,000 separate federal and state regulations.
Position Type
Enrollment
Additional Information
- Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement
- as well as commuting & transportation. Visit- for more information.Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see
.
-
Student Advocate
7 days ago
Toronto, Canada Ignite Student Union Full time**POSITION OVERVIEW** **_The Student Advocate_** is a key contact and advocate for students at Humber College. The Student Advocate contributes strategically to IGNITE offerings and ensures the mission of IGNITE is being successfully implemented throughout their campus. They work collaboratively to advocate for the student body to various internal and...
-
Account Representative
4 weeks ago
Toronto, Canada benefitsConnect Full time**Company: benefitsConnect** **Title: Account Representative** **Reports To**:Paul Crossdale, CEO & President **Location**:Hybrid, 2-3 days in office (St. Clair Ave. East, Toronto) **Hours**: Full time, overtime as required **Travel**: Some travel required within the GTA and surrounding areas as per business requirements **Industry Requirements**: Life...
-
Account Representative
7 days ago
Toronto, Canada Crown Lift Trucks Full timeWe are currently hiring an Account Representative to join our growing team! Base pay, commission, and car allowance. Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks Canada operates eight full-service branches in both...
-
Student Nutrition Access Program
7 days ago
Toronto, Canada Student Association of George Brown College Full time**Position Title**: Student Nutrition Access Program (SNAP) Lead Support Staff **Reports To**: Community Services Coordinator **Unionized**: OPSEU Local 557 **Position Type**: Permanent (30 hour /week) **Compensation**: Starting Wage (union grid) $17.22/hr. **About the Student Association** The Student Association of George Brown College is the...
-
Accounts Payable Representative
4 weeks ago
Toronto, Canada Menkes Full timePosted In: Accounting & Finance - About The JobThe Accounts Payable Representative is responsible for processing invoices for payment in a timely manner and in accordance with the company’s policies and procedures. Ensuring the accurate input of financial data and issue resolution that results in the efficient operation of the payment...
-
Admissions Representative
2 weeks ago
Toronto, Canada Medix College Full time**Position Summary**: Career College Group (CCG), is actively seeking an experienced, self-motivated sales individual to join our team at our Brampton Campus. The Admissions Representative is responsible for recruiting, qualifying and enrolling new students into programs. They are accountable for ensuring that recruitment and admissions functions are...
-
Director, Student Financial Services
10 hours ago
Toronto, Canada York University Full time**Purpose**: The Director, Student Financial Services is a member of the University Registrar's senior leadership team and plays a key role in the financial, operational, and strategic leadership of the organization. Reporting to the University Registrar, the Director, Student Financial Services supports the academic mission of the University by providing...
-
Commercial Account Representative
3 days ago
Toronto, Canada OPENLANE Full time**Job Description**: - Hybrid Opportunity: In-Office - Monday & Tuesday- Working as part of the Commercial Accounts team, The Commercial Account Representative is responsible for administration and customer service of an assigned group of accounts.- Responsibilities- - Ensure sales vehicles meet specifications by receiving condition reports, assessing, and...
-
Finance Co-op Student
4 weeks ago
Toronto, Canada Legal Aid Ontario Full timeUnion: Student - Job Number: J1023-1030 - Job Title: Finance Co-Op Student - Job Type: Co-op Student - Contract Duration: 4 months - City, Province, Country: Toronto, Ontario, Canada - Job Location: Toronto PO - Job Category: Accounting / Auditing / Finance - Role Designation:- Open Positions: 3 - Posting Date: October 31, 2023 - Closing Date: November 7,...
-
Summer Student
4 weeks ago
Toronto, Canada Fairstone Full timeSummer Student, Accounts Payable - Financial Controller Supervisor: Manager, Accounts Payable - Financial Controller CORE ACCOUNTABILITY Participate in the daily management of supplier invoices and ensure invoices are entered in a timely manner; work with other departments to obtain missing information on invoices; support other A/P colleagues, as...
-
College Instructor
3 weeks ago
Toronto, Canada PURES COLLEGE OF TECHNOLOGY Full time**About us**: Founded in 2007, Pures College of Technology is a registered private career college under PCC act 2005 and also is designated as a learning institute for foreign students. By 2015, Pures College and Northern College of Applied Arts and Technology established a partnership to deliver high quality programs to international students in our...
-
Représentant / Account Representative
3 weeks ago
Toronto, ON, Canada Convera Holdings, LLC. Full timeAccount Representative-GTM-Farming As an Account Representative-GTM-Farming at Convera, you will work with a portfolio of corporate clients on their foreign exchange requirements to achieve set business goals. You are expected to actively service these clients on their payment requirements on both our online and offline channels in our Toronto, Canada...
-
Residence Services Representative
2 weeks ago
Toronto, Canada Campus Living Centres Full time1. Position Summary and Job MagnitudeThe Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen and understand the needs of guests and students and deliver the appropriate level of service, striving for high customer service...
-
Residence Services Representative
2 weeks ago
Toronto, Ontario, Canada Campus Living Centres Full time1. Position Summary and Job MagnitudeThe Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen and understand the needs of guests and students and deliver the appropriate level of service, striving for high customer service...
-
Account Representative
1 week ago
Toronto, Canada Genumark Promotional Me Full timeAs one of Canada’s best branded merchandising companies, Genumark has grown to become the national leader in sourcing and distributing branded merchandise and corporate uniforms and apparel. Named as one of Canada’s **_Platinum Best Managed Companies_** from 2011 to 2021, Genumark believes happy employees are a precondition to happy customers. Our...
-
Finance Co-op Student
1 week ago
Toronto, Canada Legal Aid Ontario Full timeUnion: Non-union - Job Number: J0224-0194 - Job Title: Finance Co-Op Student (4 months - Summer Placement) - Job Type: Co-op Student - Contract Duration: 4 months - City, Province, Country: Toronto, Ontario, Canada - Job Location: Toronto - Job Category: Finance - Role Designation:- Open Positions: 3 - Posting Date: February 15, 2024 - Closing Date: February...
-
Commercial Account Representative
3 days ago
Toronto, Canada ADEC ADESA Auction Canada Corp Full timeHybrid OpportunityWorking as part of the Commercial Accounts team, The Commercial Account Representative is responsible for administration and customer service of an assigned group of accounts.ResponsibilitiesEnsure sales vehicles meet specifications by receiving condition reports, assessing, and obtaining authorization for repairs and preparing necessary...
-
Commercial Account Representative
3 days ago
Toronto, Canada ADEC ADESA Auction Canada Corp Full timeHybrid OpportunityWorking as part of the Commercial Accounts team, The Commercial Account Representative is responsible for administration and customer service of an assigned group of accounts.ResponsibilitiesEnsure sales vehicles meet specifications by receiving condition reports, assessing, and obtaining authorization for repairs and preparing necessary...
-
Commercial Account Representative
1 day ago
Toronto, Canada OPENLANE Full timeHybrid Opportunity Working as part of the Commercial Accounts team, The Commercial Account Representative is responsible for administration and customer service of an assigned group of accounts. Responsibilities Ensure sales vehicles meet specifications by receiving condition reports, assessing, and obtaining authorization for repairs and preparing...
-
International Student Recruiter
4 weeks ago
Toronto, Canada North York Academy Full timeNorth York Academy is looking for a highly skilled and experienced student recruitment representative to join the team. The student recruitment representative must have excellent organization skills and knowledge in International Student Recruitment particularly in the international education sector. The student recruitment representative is responsible for...