Commercial Account Representative
2 weeks ago
Hybrid Opportunity
Working as part of the Commercial Accounts team, The Commercial Account Representative is responsible for administration and customer service of an assigned group of accounts.
Responsibilities
Ensure sales vehicles meet specifications by receiving condition reports, assessing, and obtaining authorization for repairs and preparing necessary work order forms
Coordinates the inventory and sale of vehicles by entering data into the system, transmitting data to customer's computer systems, selecting vehicles to be featured on the internet, generating sales agreements, and determining vehicle line ups
Generates/prepares reports by gathering data from computerized systems (i.e., inventory reports and sales summary)
Ensures customer satisfaction by communicating with clients, identifying & resolving issues in a timely manner
Process payments transmit sale & file sales transactions in a timely manner
Other duties as required
Requirements, Qualifications and Experience
Commercial Accounts experience coupled with AMS and MS office applications is a definite asset
Automotive knowledge with the ability to appraise vehicles is an asset
Must be able to multi-task
Ability to identify value added repairs
A process minded individual who can quickly evaluate situations, implement solutions and work well in a very fast-paced environment
Strong customer service and communication skills
Self-starter who can assess work volumes and ensure timely completion of these prioritized tasks.
Must be able to work with minimal supervision
Bilingual would be an asset
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