Bilingual Receptionist

7 months ago

Toronto, Canada CAAT Pension Plan Full time

**Bilingual Receptionist**

**We believe that everyone has the right to a rewarding career with an organization that values and invests in your growth.**

Are you looking for an energetic, high-performance culture that’s truly one of a kind?

How would you like to work in a fun, high-performance culture that’s truly one of a kind - on a team that appreciates your ideas, helps our members retire with confidence and makes Canada better, all at the same time?

If that sounds like your thing - and you’re an outstanding **Bilingual Receptionist** - let’s talk

We’re CAAT Pension Plan, and we’re growing. We innovate defined benefit (DB) pension plans. What are they?
Unlike other pension plans, they specifically define the lifetime benefits our members will receive in retirement. This means that our members know exactly what they’re getting every month - for life As a socially conscious company, we provide that certainty, helping more Canadians retire with greater financial security and peace of mind, freeing up those resources for other Canadians who really need them.

This position is integral to the success of the Office Services team, and to CAAT’s guiding mission and growth strategy.

You will work as a part of the highly collaborative Office Services team with a One Team approach. This position is the face of CAAT, and you will create an outstanding impression with every interaction. You will provide general administration and reception service with a focus on providing excellent customer service to our internal staff and guest visitors. This role is required to work in the office 5 days a week.

**We are looking for someone with**:

- College diploma in Office Administration or equivalent experience.
- Five (5) or more years of progressive office support experience (administrative, customer service and reception experience in a front-line setting)
- Fluency in French language skills or willingness to learn is required.
- Intermediate to advanced knowledge of Microsoft Office programs including Word, Excel, and Outlook. Experience with SharePoint would be an asset.
- Excellent verbal and written communication skills with the natural ability to build instant connections.
- A professional image with a warm positive demeanour.
- Strong time management and attention to detail ability, be well organized, and prioritize tasks accordingly.
- Creativity, accountability, and initiative.

**Once here you will**:
**Manage duties related to reception area**:

- Greet external visitors and log in using the registration system, issue security badges and follow all safety and security protocols
- Respond to telephone inquiries through our softphone system and utilizing channels of communication such as electronic platforms (Microsoft TEAMS)
- Coordinate and make recommendations on all courier services to meet needs of staff. Reconcile waybills with invoices and manage, sort, and distribute all incoming mail including identifying items that require urgent action.

**Provide Administrative support**:

- Manage all large and small corporate catering requests; maintain complete. documentation for catering and staff events, visitor, and courier logs, purchasing and invoicing, procedures manuals, etc.
- Assist with creating and posting communications on our internal digital signage (CAAT TV) and the department’s SharePoint Page.
- Contribute to developing, planning, and executing department and corporate event/activity ideas that reflect the organizations culture.

**What will CAAT offer you?**
- We provide (no big surprise here) membership in CAAT’s defined benefit (DB) pension plan, a flexible and friendly work environment, a very competitive and comprehensive health and dental benefits package, life insurance, and an array of wellness programs.
- We invest in our people and enthusiastically support your career development goals, regardless of your role, with access to tuition aid and learning opportunities like our ground-breaking CAAT Academy.
- We are conveniently located at the Eaton Centre in downtown Toronto, next to Queen subway station, with ready access to multiple TTC routes, GO Transit, and the PATH.

The success of our company is dependent on fostering a culture of embracing diversity, equity, and inclusion in everything we do. All employees are guided by our Mission, Values, and Code of Conduct.

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Toronto, ON M5B 2L7

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