Bilingual Community Associate

3 months ago

Toronto, Canada LOCO Space Full time

_**Bilinguals in English and Chinese (Mandarin and/or Cantonese) as an assets.**_
- Responsible for entire sales process, starting from conducting tours to engaging in negotiations and ultimately closing deals.
- Effectively handle negotiations with customers and successfully conclude new business contracts.
- Oversee communication and interactions with co-working space members, with a primary focus on ensuring a welcoming and efficient environment.
- Welcome and assist visitors and walk-ins, offering tours and supplying membership details to potential members.
- Plan and promote monthly events for the coworking space that draw in new members and allow current members to network and connect.
- Coordinate events with third-party and serve as the primary contact for organizations and groups using the coworking space to host an event.
- Proficiently operate our co-working software platform, which handles billing, door access, event coordination, and the management of reservable resources.
- Promote our co-working space and events through social media and other local marketing channels.
- Assist in the development and oversight of the budget for the co-working space, encompassing marketing initiatives and member engagement activities.
- Maintain cleanliness in the co-working space by organizing, educating members on self-cleanup, and engaging external cleaning services as needed.
- Guarantee the seamless daily functioning of the co-working space, involving responsibilities such as brewing coffee, replenishing office supplies, and addressing maintenance and repair requirements.

**other Administrator Juties**:

- Create and update CRM records for vendors, tenants
- Manage coworking space management software, ensuring that client information details are kept up-to-date.
- Create and send invoices to tenant, and tracking payments
- Coordinate with vendors and schedule regular and ad hoc services.
- Prepare and submit reports for expenses control and material usage.
- Coordinate ad hoc tasks as assigned.
- Oversee Community Assistant to manage office admin and receptionist.

**Membership Engagement**:

- Provide feedback on programming types (based on member makeup) and evaluate events based on attendance, satisfaction, and impact on the appropriate event team.
- Distribute all necessary info to promote the event including Creation and posting of weekly events poster and individual event posters.
- Input notes into Nexudus or equivalent system about Members.
- Identify and execute opportunities to connect members with each other.

**Job Types**: Full-time, Permanent

**Salary**: $36,000.00-$45,000.00 per year

**Benefits**:

- Company events
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Toronto, ON M4Y 0G7: reliably commute or plan to relocate before starting work (required)

**Language**:

- Chinese (Mandarin and/or Cantonese) (required)

Work Location: In person

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