Office Manager/dispatcher
2 weeks ago
Position Overview:
As the office manager/ dispatcher, you will play a key role in the day-to-day operations of our school bus transportation services. Your responsibilities will include scheduling and coordinating school bus routes, handling charter bookings, managing driver assignments, overseeing invoicing and payroll preparation, and communicating route changes to schools, parents, and drivers. You will ensure smooth and effective communication across all parties involved, helping to maintain a seamless transportation experience for all.
Key Responsibilities:
Schedule & Dispatch Drivers: Coordinate and assign drivers to daily school routes, charter bookings, and other transportation needs in a timely manner.
Charter Booking Coordination: Manage charter reservations, communicate with clients to confirm details, and ensure that all logistics are arranged.
Driver Payroll Preparation: Assist in tracking driver hours, overtime, and other payroll-related information to prepare accurate payroll reports.
Invoicing & Billing: Generate invoices for charter services, ensuring accuracy and timely submission to clients.
Communicate Route Changes: Notify schools, parents, and drivers of any changes to bus routes or schedules, ensuring that all parties are informed promptly and clearly.
Customer Service & Complaint Resolution: Address any customer complaints or concerns regarding transportation services and work to resolve issues effectively and professionally.
Record Keeping & Documentation: Maintain accurate records for driver schedules, charter bookings, and other essential operations.
Communication: Serve as the central point of contact for drivers, clients, and internal teams to ensure seamless operations and timely responses to requests.
Ad Hoc Administrative Support: Perform other administrative tasks as needed to support the smooth functioning of the company.
Qualifications:
Previous experience in dispatching, customer service, or transportation logistics is preferred.
Strong organizational and time-management skills.
Excellent communication skills, both verbal and written.
Ability to manage multiple tasks and remain calm under pressure.
Proficiency with Microsoft Office Suite (Excel, Word, Outlook); familiarity with dispatching software is a plus.
Attention to detail and accuracy in all aspects of the role.
Ability to work independently and as part of a team.
A positive attitude and strong problem-solving skills.
**Job Types**: Full-time, Permanent
Expected hours: 40 per week
**Benefits**:
- Casual dress
- Company events
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
Work Location: In person
Expected start date: 2024-12-09
-
Dispatcher
2 months ago
Owen Sound, Canada First Student Full timeFirst for a reason: **At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they...
-
Dispatcher
4 weeks ago
Owen Sound, Canada Albright Trucking Inc Full time**Job Summary** We are seeking a detail-oriented Dispatcher to join our team. The Dispatcher will be responsible for coordinating and scheduling transportation activities to ensure efficient freight movement at our FTL division. **Duties**: - Utilize transportation management systems to schedule and track shipments - Communicate effectively with drivers,...
-
Dispatcher
2 weeks ago
Owen Sound, Canada Driver Full timeFirst for a reason:At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they...
-
Dispatcher
1 week ago
Owen Sound, Canada First Student Full timeJob Description:First for a reason:At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and...
-
Dispatcher
2 weeks ago
Owen Sound, Canada Driver Full timeFirst for a reason:At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they...
-
Dispatcher
2 days ago
Owen Sound, Canada First Student Full timeJob Description:First for a reason:At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and...
-
Office Administrator/customer Service/dispatcher
2 months ago
Owen Sound, Canada Albright Trucking Inc Full time**Job Overview** Shift Hours: 1:00pm-7:00pm**Some nights you may be done at 7:30pm** **Responsibilities** - Coordinate schedules for drivers, ensuring efficient routing and paperwork being completed in a timely manner. - Maintain accurate records of shipping paperwork, drivers manifests, and customer interactions. - Communicate effectively with customers...
-
Dispatcher/customer Service
5 months ago
Owen Sound, Canada Albright Trucking Inc Full time**About us** Albright Trucking Inc is a small business in Owen Sound, ON N4K 5N6. We are professional, fast-paced, and social. Our work environment includes: - Modern office setting - Casual work attire **Responsibilities**: - Provide exceptional customer service by addressing inquiries and resolving issues promptly and professionally. - Process...
-
Dispatcher/customer Service
2 months ago
Owen Sound, Canada Albright Trucking Inc Full time**About us** Albright Trucking Inc is a small business in Owen Sound, ON N4K 5N6. We are professional, fast-paced, and social. **Our work environment includes**: - Modern office setting - Casual work attire **Hours**: 1:30pm-7:00pm Monday-Friday **Responsibilities**: - Provide exceptional customer service by addressing inquiries and resolving issues...
-
Transportation Operations Manager
6 days ago
Owen Sound, Canada Driver Full timeCompany OverviewAt First Student, we pride ourselves on being a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day. Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. We are at the forefront of safety and innovation;...
-
Office Manager/administrative Assistant
5 months ago
Owen Sound, Canada Primerica Full time**Job description** Looking for a dynamic, tech savvy & organized individual to fill the role of office manager / assistant to provide a wide range of administrative and office support activities to facilitate the efficient operation of the organization. This role requires the willingness to obtain your mutual fund license and life insurance license. The...
-
Shipper/dispatcher
3 days ago
Owen Sound, Canada Watson Building Supplies Full time**Position Summary**: **Key Responsibilities**: - Coordinate the delivery team. - Tracking and communicating delivery information to operations, warehouse, delivery teams and customers. - Work with other team members to ensure delivery success. - Inventory management. - Document and report on required metrics and activities. - Communicate issues and...
-
Owen Sound, Canada Driverseat Owen Sound Full timeJob SummaryWe are seeking a results-driven Operational Management professional to join our team at Driverseat Owen Sound. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our logistics department, ensuring the smooth execution of our transportation services.About the RoleThe successful candidate will...
-
Route Coordinator
1 week ago
Owen Sound, Canada First Student Canada-Transco Full timeDispatch Job OverviewWe are seeking an experienced Dispatch to join our team at First Student Canada-Transco. This role will be based in Owen Sound, Ontario.Key Responsibilities:Coordinate and dispatch all buses ensuring timely performance of routes.Counsel and coach drivers and monitors to improve operations.Handle heavy phone and radio traffic...
-
Accounting Office
2 months ago
Owen Sound, Canada Walmart Canada Full time**Position Summary... **:Manages all store funds through accurate cash handling and record keeping to ensure financial integrity and security. **What you'll do...**: 1. Confirms appropriate amount of currency in Accounting Office upon opening, after final deposit and prior to closing the office daily and calibrates the teller mate machine weekly or as...
-
Transformation Office Lead
1 month ago
Owen Sound, Canada brightshores Full timeJob Title: Transformation Office LeadAt Brightshores, we are seeking a highly skilled Transformation Office Lead to join our team. This is a unique opportunity to lead a clinical transformation project that will drive high-quality patient care and integrate technology solutions across our system.Job SummaryThe Transformation Office Lead will work closely...
-
Transportation Operations Coordinator
3 weeks ago
Owen Sound, Canada First Student Canada-Transco Full timeAbout the RoleAs a Dispatcher at First Student Canada-Transco, you will play a vital role in ensuring the safe and efficient transportation of students and passengers. This is a challenging and rewarding position that requires strong organizational and communication skills.Key ResponsibilitiesDispatch buses to ensure on-time performance of routesCounsel and...
-
Transformation Office Lead
3 weeks ago
Owen Sound, Canada brightshores Full timeJob SummaryThe Transformation Office Lead will play a pivotal role in ensuring the success of the clinical transformation initiative at Brightshores. Reporting to the GBIN Project Director, this individual will be responsible for advancing and monitoring the transformation's quantitative benefits, working closely with the Project Director, Chief Medical...
-
Transportation Coordinator
4 weeks ago
Owen Sound, Canada First Student Canada-Transco Full timeJob Summary:First Student Canada-Transco is seeking a skilled Dispatcher to join our team. As a Dispatcher, you will be responsible for dispatching buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.Key Responsibilities:Oversee all routes and scheduling of busesCounsel and coach drivers and monitorsHandle heavy...
-
Office Coordinator
3 months ago
Owen Sound, Canada GEI Consultants Full time**Description** **Your role at GEI.** **Essential Responsibilities & Duties** - Welcomes customers and guests in a professional and friendly manner. - Responsible for front office traffic, phones, and packages. - Oversee office operations: inventory, order supplies, maintenance, organization, scheduling etc. - Ensures the office is fully stocked and ready...