Guest Services Representative
1 week ago
Guest Services Representative
Part-Time - Days, Evenings and Weekend (Approx. 13 hrs per week)
TASKS/ RESPONSIBILITY:
- Ongoing daily operation of the Guest Services Centre
- Answering customer inquiries on the telephone and in-person
- Directing all incoming telephone calls to the appropriate party
- Opening/closing announcements, handling mall pages as required
- Handling customer inquires, comments, and complaints
- Dispatching personnel from a portable radio system
- Following proper procedures for opening and closing of Guest Service Desk and related paperwork
- Lending out wheelchairs/strollers following sign out procedures
- Any other duties assigned by Supervisor or Manager
QUALIFICATIONS:
- Previous experience in a retail or customer service preferred - Will Train
- Computer literate and knowledge of Microsoft Office
- Responsible, Punctual and Reliable
- Able to work with minimum supervision
- Have excellent interpersonal skills and be self motivated
- Have an outgoing personality and ability to interact with people
- Strong written and verbal communication skills
- Proficient organizational skills and attention to detail
- Ability to work in a team environment
- Ability to adapt to different situations and work under pressure
- Must be able to provide Clear Police Record Check
**Job Type**: Permanent
Pay: From $17.20 per hour
Schedule:
- Day shift
- Night shift
- Weekends as needed
Work Location: In person
Application deadline: 2024-12-20
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