Reception/administrative Assistant

2 weeks ago


Nanaimo, Canada Steve Marshall Ford Lincoln Full time

AUTO SMILE

Auto Smile is a detail shop located here in Nanaimo, behind the Steve Marshall Ford building. Lead by Adam Payne who has 40 years of detailing and painting experience, we are keeping Nanaimo's vehicles in showroom condition, one detail at a time.

WE ARE LOOKING FOR

A reliable, detail-oriented person to join our team as the Auto Smile Administrative Assistant You must be comfortable working on a computer, and in a male dominated field.

Reception/admin experience is an asset, but we will train the right person.

This is a full-time position starting at $19/hour, negotiable based on experience. There will be regular pay reviews at 3 months, 6 months, and yearly after that.

Your schedule will be Monday to Friday 8am to 5pm, with a one-hour lunch break.

WE REQUIRE

A valid driver’s license (N or FULL) for this position as you will be driving vehicles on the lot, and on the road. Must be willing to provide drivers abstract yearly through ICBC.

THE JOB

Duties include:

- Welcoming guests to the shop
- Monthly inventory
- Help pick up/drop off wholesale vehicles
- Book/keep the schedule for 5-6 techs
- Order supplies as needed
- Open and close workorders/invoices/estimates
- Sell gift certificates / track their purchase + use
- Take payments from guests / close till at end of day
- Bill wholesale accounts
- Track commission/hours for 5-6 techs
- Pull reports and update leaders on open invoice’s status
- Record daily sales totals
- Update vehicle status on shared spreadsheets
- Provides service information and warranties
- Add photos and updates to Facebook and Instagram

Programs Used:

- PBS
- Google Suite (mainly gmail, calendar, and sheets)
- Microsoft Word (mainly excel)

A DAY IN THE LIFE

BENEFITS AND CULTURE
- Casual dress (no ripped clothing or inappropriate images)
- Fun Friday Attire
- BiWeekly Toolbox meetings with department (coffee+snack)
- Monthly dealership wide BBQ’s (weather depending)
- 50/50 draws, money prizes, staff appreciation announcements (blue tickets)
- Quarterly outings with department (usually some sort of food+activity)
- Annual Christmas Party at Nanaimo Golf Club
- Annual “year in review” dinner
- Things that went well, employment milestones, what is happening with Ford
- Benefits are available after probation including:

- Prescriptions
- Dental
- Eye Care
- Extended Health Care
- Vacation time available next calendar year
- Travel Emergencies
- Ect

ABOUT STEVE MARSHALL FORD LINCOLN

The Steve Marshall Ford Lincoln family including Auto Smile, led by Ann Marie Clark, strives every day to nurture the store’s fun loving and relaxed family atmosphere while maintaining our education, training and equipment. This mindset makes it second nature to take care of our guests beyond their expectations. With over sixty-five combined years of experience in vehicle detailing, customization and protection, we confidently stand behind our work and look forward to expanding our team.

Our team also believes in a commitment to continue supporting our community, from volunteering at smaller, local events to larger fundraisers, such as the SPCA ($39,600), Island Crisis Care Society ($23,600), Give & Go annually, collected funds for the John Barsby Community of Schools' Angel Fund ($14,400) and were able to donate ($12,600) to Haven Society in 2021.

We truly appreciate the trust that our community and our family has placed in us and we will continue to be transparent, honest and supportive.

Our vision is to build strong, lifelong relationships by maintaining our teams’ involvement and autonomy in taking care of our guests to create a better experience with our store, while continuing to be a meaningful contributor within the community.

**Job Types**: Full-time, Permanent

**Salary**: From $19.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Nanaimo, BC V9T 2H1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

Expected start date: 2023-08-16



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