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Avp Digital Product, Retail Digital Apps

5 months ago

Toronto, Canada CT Corporation Full time

**What you’ll do**

As AVP Digital Product, Retail Digital Apps, you’ll lead a team building app experiences that bridge the digital and in-store customer journey. You’ll look for opportunities that mobile can uniquely make the online and in-store shopping experiences great. You’ll look at a cross-section of analytics, industry scans, and customer insights to build great omni-channel experiences for some of Canada’s most iconic brands. You’ll shape digital strategy from concept to launch, growing and scaling a team of engineers and designers to build scalable products. You’ll continuously employ combining human-centered design with test & learn approaches to build great experiences that actually solve customer problems.
- Own, maintain and deliver the digital product services roadmap in partnership with business stakeholders and in line with business priorities
- Lead, mentor and grow the Product Management Retail Apps team, working together to create a world-class acquisition and retention capabilities within Canadian Tire
- Collaborate across marketing, technology, in-store, and operations partners to deliver on an integrated roadmap of best-in-class omni-channel retail experiences
- Prioritize features and sequence development to ensure delivery on time, on budget based on strong analysis of customer analytics, business impact and OKRs
- Establish and implement product management functions for eCommerce
- Provide leadership and guidance to product management organization
- Partner with solution architects, scum masters, program owners and the execution teams to drive delivery and outcomes
- Use data and analytics to identify and prioritize initiatives that improve the customer experience, maximize sales and conversion, increase satisfaction, and drive reoccurring mobile app usage
- Lead multiple streams of work and cross-functional teams, including partnering with other product leaders and engineering to translate insights into product designs, facilitate decision-making and deliver scalable solutions that meet current needs and considers future growth scenarios
- Define objectives and key success metrics to continuously measure performance to inform the success of our products and present strategy and product progress to internal stakeholders and Canadian Tire dealers at a senior level

**What you bring**
- 10+ years of relevant digital product management experience in a fast-paced environment with at least 5 years’ experience in defining and implementing roadmaps using an agile methodology
- Master’s or Bachelor’s degree in Business, Economics, Technology, Computer Science, Design or equivalent
- Strong retail and/or ecommerce background
- 5 years’ experience in building mobile app/web experiences, with a strong understanding of mobile-specific consumer behaviors
- Experience in building a customer-centric design practice
- Proven self-starter with entrepreneurial instincts and the ability to successfully balance multiple tasks and deadlines in a rapidly changing environment
- Excellent written and oral communication, interpersonal and project management skills, including developing effective cross-organizational and vendor relationships

**Hybrid**

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

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**About Us**

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging Join us, where there's a place for you here.

**Our Commitment to Diversity, Inclusion and Belonging**

We are committed to fostering an environment w