Digital analyst Intern

1 month ago

Old Toronto, Canada Loblaw Digital Full time
p>At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of Canada’s largest and most successful retailer. Based in downtown Toronto, we are an entrepreneurial, fast-paced, and collaborative team working towards transforming the way Canadians shop by creating leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, loyalty, and apparel spaces, and we’re only just getting started To achieve these goals, we are looking for talented and passionate individuals who want to collaborate and solve challenging problems and make significant and lasting impact on Canadians.

The Impact You’ll Make:

Reporting to the Senior Manager, Digital Messaging, the Digital Messaging Specialist will support the manager with technical development and implementation of 1:1 communication campaigns, automated workflows and marketing journeys for Joe Fresh. The Digital Messaging Specialist will manage campaigns, data preparation, deployment and analysis of email and push campaigns. The majority of the Digital Messaging Specialist’s time will be spent working within digital messaging platforms (primarily Salesforce Marketing Cloud and MoEngage) and will apply HTML, AMPscript, Jinja and SQL skills to code and deploy emails, and maintain onboarding journeys in email, and push channels.

Note: This is a 12 month contract with opportunity for renewal. This role requires working 4 days on-site per week.

What You'll Do:
  • Coordinate with marketing team and digital agency for ad-hoc and automated marketing programs; support marketing team with development of campaigns and technical build strategy.
  • Code, develop and deploy emails within Salesforce Marketing Cloud and MoEngage.
  • Use HTML, Jinja and AMPscript to build and maintain email templates and/or content blocks; li>
  • Use HTML, Jinja and AMPscript to optimize and/or create new tests within journeys (including new control/test content modules, decision splits, cadence).
  • Deploy campaigns including data preparation and beta testing, A/B and multivariate tests, quality assurance, maintain pre-deployment checklists, post-deployment reporting and analysis.
  • Use campaign quality assurance skills and deployment checklists to ensure campaigns are deployed error-free.
  • Reporting and Analysis – Insights for Test / Learn / Iterate: Support the Manager to build automated reports that will drive lifecycle marketing insights and optimizations and inform testing strategies.
  • Support the Manager to maintain ESP database(s); data pipeline(s); content library(ies) including email templates; automated Journeys (lifecycle and behaviour-triggered digital messaging); ensure Journey and automation uptime with logs and audits.
  • 1-2 years of relevant HTML/Email development work experience.
  • Intermediate knowledge of HTML, CSS, Jinja and AMP scripting (or equivalent logic language).
  • Experience coding and testing mobile responsive designs.
  • Proficient in Adobe programs such as Photoshop.
  • Desire to build technical digital marketing skills specifically for email, push and SMS campaigns.
  • Highly organized, able to prioritize multiple projects and stakeholders, and work effectively and independently in a fast-paced environment.
  • In this role you will build proficiency in the following areas - any current experience is an asset: Salesforce Marketing Cloud and/or campaign management, SQL and/or analytics platforms, experience testing templates using tools such as Litmus.

    At Loblaw Digital, we seek great people to continually strengthen our culture. You will get to work with some of the best digital minds and will have the support of world class technologies to craft products our customers will love

    We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment.

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