Operations Support Advisor

3 months ago


Calgary, Canada Suncor Energy Full time

Joining Suncor means you will work for one of the best companies in Canada, providing tremendous future potential where talented people thrive and lead. As our business evolves, so do our employment opportunities. Our work culture includes a dynamic mix of professionals, with a diversity of skills and expertise.

The Operations Support Advisor will focus on facilitating the review process for Site Operating Procedures (SOPs) and Field Operating Procedures (FOPs) for our Retail & Wholesale Associates.

Minimum Requirements:

- Five or more years of relevant communications or learning experience; experience in retail / wholesale operations is an asset
- Post-secondary education (degree in business, communications, or a related field is preferred)
- Proficiency with Microsoft Word, Excel, and PowerPoint; experience with Microsoft Package, Adobe Reader, Adobe Acrobat, and/or Visio is an asset
- Excellent interpersonal and communication skills (oral and written) including proofing and editing skills
- A continuous improvement mindset and the ability to identify and advise on opportunities to improve the quality of procedures and processes
- Strong time management skills to handle multiple priorities, projects and deadlines
- A proven ability to work well independently as well as in a collaborative team environment
- Alignment with our
- values
: safety above all else, stronger together, operational discipline, curiosity and lifelong learning, and acting with integrity
- Preference for bilingualism in English and French - please submit your resume in English

Responsibilities
- Steward the formal and ad-hoc review process for our retail and wholesale operating procedures
- Engage teammates when procedures are updated or required changes are identified to build an understanding of operating procedures that impact the development of learning content
- Support the launch of organizational initiatives by facilitating the updating of all impacted standards of practice (SOP)
- Proactively identify opportunities for enhancements and opportunities to streamline processes
- Maintain our Livelink environment and SOP Impact Process Flow
- Support and upload SOP & FOP content and resources for our Associate Portal
- Update process documents and monthly scorecards
- Monitor multiple inboxes and respond to inquiries, and send communications through the Associate Portal

Location and other Key Details:

- This is an office-based role. You will work out of our Calgary head office, located in the Suncor Energy Centre at 150 - 6th Ave S.W.
- Hours of work are a regular 40-hour work week, Monday to Friday

Why Suncor?

Suncor's operations include oil sands development, production and upgrading; offshore oil and gas; petroleum refining in Canada and the U.S.; and the company's Petro-Canada retail and wholesale distribution networks (including Canada's Electric Highway, a coast-to-coast network of fast-charging electric vehicle stations).- With a strong strategy for growth and our long-standing approach to sustainability, operational excellence, capital discipline and technology and innovation, Suncor offers a solid foundation for you to continue building your career. We offer rewarding opportunities for you to learn, contribute and grow in a variety of career-building positions - all of which means tremendous potential for your future. We are focused on deepening our commitment to inclusion and diversity and creating a respectful workplace.



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