Program Operations Advisor, Community

4 months ago

Calgary, Canada The University of Calgary Full time

**Description**

Reporting to the Associate Dean, Undergraduate Health & Science Education (UHSE), works closely with the Student Advisor and Program Directors to support undergraduate student administration and affairs in the Bachelor of Community Rehabilitation (BCR) program.

The primary purpose of this position is to support the undergraduate student administration and affairs in the BCR program. In collaboration with the Student Advisor and Program Directors, the Program Operations Advisor assists with student registration, timetabling, exam scheduling and grade administration and contributes to program and recruitment events.

**Summary of Key Responsibilities** (job functions include but are not limited to):
Program Operations Support:

- Collaborates with the Student Advisor, program director(s), and the Associate Dean (UHSE) on all aspects of student affairs, from registration to convocation, for the BCR program
- Collaborates with the Student Advisor to provide accurate and comprehensive program advice related to student affairs to students, community, faculty, and other university staff
- Handles timetabling, exam scheduling, and grades including advisory support to faculty instructors regarding course coordination and grade submissions
- Contributes to the planning, organization, and implementation of program and recruitment events
- Collaborates with the Student Advisor to recommend and initiate change to improve the student administration operations for the BCR program
- Supports exams, course evaluations and grade submissions and changes during peak periods
- Keeps Associate Dean (UHSE), program director(s), and Student Advisor informed of critical information related to student affairs that may impact the program's decision making process

Reporting and Administrative Support:

- Maintains reports and data queries utilizing report building tools such as PeopleSoft Query, and PowerBI and presents information in a clear and cohesive manner
- Supports the Student Advisor and the Associate Dean (UHSE) in making decisions related to undergraduate course management by pulling data from reporting systems and providing analysis
- Facilitates communications between BCR students and the Immunization Specialist at the Cumming School of Medicine Works with the Associate Dean (UHSE) to design, collect and provide administrative review of course outlines

**Qualifications / Requirements**:

- A four-year undergraduate bachelor's degree is required
- Minimum three years of experience in student or program administration, with experience in student or program advising in a university setting
- Demonstrated report preparation expertise and data analysis
- Experience working in a dynamic team with proven personal effectiveness and productivity and high attention to detail
- Strong interpersonal and communications skills
- Strong organizational, analytical, and problem-solving skills with a high attention to detail
- Ability to be resourceful, to think critically and creatively under pressure while exercising good judgement and discretion
- Advanced computer skills including MS Office Suite (including Word, Outlook, PowerPoint, and a high level of expertise in Excel)
- Experience with Banner or PeopleSoft (Student Administration), SharePoint, PowerBI and Qualtrics
- Ability to interpret policies, procedures and regulations
- Knowledge of university policies and procedures associated with student administration and affairs
- Knowledge of the Freedom of Information and Protection of Privacy Act
- Ability to build relationships to accomplish goals with diverse groups within and outside the Cumming School of Medicine

**Application Deadline**: September 27, 2024

This position is part of the AUPE bargaining unit, and falls under the **_Specialist/Advisor Job Family, Phase 2_**.

For a listing of all management and staff opportunities at the University of Calgary, view our **Management and Staff Careers website**.

**About the University of Calgary**

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.
- We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada._

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