Administrative Support Iv

2 weeks ago

Calgary, Canada Alberta Health Services Full time

**Your Opportunity**:
Under the supervision of the Unit Manager and working with the Zone FAST Central Access and Triage Registered Nurse, the Administrative Support IV - independently manages complex referrals/consults and performs clerical, computer and data entry duties to support the surgical patient's clinical journey from central intake through to surgical OR date. The Administrative Support IV is responsible for receiving consults, referrals for data entry and appropriate forward for triage. The Administrative Support also contacts patients promptly and accurately with various dates, times and instructions related to their surgical procedure. Must have the ability to communicate effectively and manage potentially difficult conversations with patients who may be stressed or unwell. Accuracy is required in order to ensure that all information is relayed and understood by patients. The Zone FAST Administrative Support liaises with surgeon's offices, Primary Care Networks, inputs data into referral databases and is also responsible for preparing statistical data reports. These positions are zone based with responsibilities within the associated zone leadership.

**Description**:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: Central Access & Triage
- Primary Location: Foothills Medical Centre
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 05-JUL-2023
- Employee Class: Regular Part Time
- Date Available: 31-JUL-2023
- Hours per Shift: 7.75
- Length of Shift in weeks: 4
- Shifts per cycle: 20
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $26.07
- Maximum Salary: $31.68
- Vehicle Requirement: Not Applicable

**Required Qualifications**:
Some post-secondary education.

**Additional Required Qualifications**:
Demonstrated competency in Access, Excel and Word. Excellent interpersonal skills and the ability to effectively liaise with various professionals by providing clear, concise, accurate and timely information. Grade 12 minimum supplemented with a certificate/diploma from a recognized office administration program or equivalent experience. Medical Terminology. Must be able to work in a high-stress environment with multiple challenges. Netcare experience. Perform effectively in an environment with interruptions and/or distractions, with frequent workload changes and competing demands within established time frames.

**Preferred Qualifications**:
Accuracy and attention to detail are essential. Demonstrated competency in Microsoft Access, Excel and Word. Experience with Preadmission Clinic, Surgery or Surgical Clinic(s). Minimum 2 years of experience in Office Administration or related field. Must type at least 60 words per minute. Office Administration Certificate or the equivalent of experience. Experience and understanding of referral process with Gynecology, Thoracic, Vascular and General Surgery.

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