Administrative Assistant
3 months ago
**Job description**
**Since 1987, Paris Jewellers remains a Canadian story, grounded and real. From our beginning, we have**
**been family-owned and operated, and from one generation to the next, have passed down an old-world**
**work ethic, family values and an unwavering commitment to quality. We began as a single store; today**
**we are 22, and remain dedicated to the same goal we had on our first day: to ensure every customer is**
**happy with every purchase.**
**We are currently looking for a dedicated and organized individual who aligns with our values of sincerity,**
**commitment to quality, responsiveness, friendliness and a can-do attitude to fill the role of an**
**Administrative Assistant - Service Department with our Head Office team at Edmonton, AB location.**
**Overview**
**The Administrative Assistant - Service Department is responsible for providing administrative and**
**operational support to the store locations by ensuring that business operations are maintained in an**
**effective and efficient manner.**
**The Administrative Assistant reports to the Office Manager, Team Lead and upper management. The full**
**time Administrative Assistant will have guaranteed 30-40 hours per week**
**Responsibilities**:
**Representative and promoter of the Paris Jewellers Brand.**
**Answer incoming calls and assist with receptionist duties.**
**Greet guests with a positive and energetic attitude both in person and on the phone.**
**Quality control services completed by Goldsmiths/Suppliers before returning them to retail store fronts**
**with precise accuracy.**
**Assist in providing estimates for services taken in from retail store fronts in a timely manner.**
**Assist in speaking to customers in regards to customer complaints or inquiries**
**Collaboratively work with retail brand ambassadors, managers and district managers to provide a**
**solution for all customer repair related questions.**
**Respond to questions and requests from stores and customers in a timely manner.**
**Assist with customer service request, complaints and celebration**
**Assist with shipping and receiving for stores and manufacturers.**
**Assist in the distribution and shipping of marketing material.**
**Distribute mail.**
**Assist with stock transfers and preparing manifests with high level of accuracy.**
**Assist with tagging merchandise.**
**Data entry.**
**Maintaining stock and inventory control.**
**Ensure daily operations are completed and to standard.**
**Participate in and complete all training and development programs.**
**Participate in and maintain cleanliness.**
**Adhere to all company policies and procedures.**
**Maintain a high level of accountability.**
**Always act in the best interest of the company.**
**General office support.**
**Other duties as required.**
**What we offer**:
**At Paris Jewellers, we offer our Brand Ambassadors a culture and a commitment to be better than we**
**were yesterday. We believe in celebrating every customer story and every employee win, recognizing**
**those who go the extra mile, and maintaining a culture of gratitude. In addition we offer;**
**Competitive wages**
**Great benefits for Full Time employees**
**Comprehensive training program that includes sales, product knowledge and brand training tailored**
**exclusively for Paris Jewellers**
**Opportunities for advancement**
**Monthly incentives**
**Employee discounts**
**You will always be a name and not a number**
**What we look for**:
**1+ years of Jewellery experience is an advantage**
**3+ years of retail experience is an asset**
**1+ years in an administrative role is required**
**Experience in shipping and receiving is a plus**
**Organization skills**
**Proficiency in English**
**Have a strong can do attitude**
**Goal driven**
**Strong interpersonal and communication skills**
**Availability to work evenings and weekends during peak season**
***only qualified applicants will be contacted for an interview
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