Administrative Assistant

3 months ago


Edmonton, Canada Paris Jewellers Full time

**Job description**

**Since 1987, Paris Jewellers remains a Canadian story, grounded and real. From our beginning, we have**

**been family-owned and operated, and from one generation to the next, have passed down an old-world**

**work ethic, family values and an unwavering commitment to quality. We began as a single store; today**

**we are 22, and remain dedicated to the same goal we had on our first day: to ensure every customer is**

**happy with every purchase.**

**We are currently looking for a dedicated and organized individual who aligns with our values of sincerity,**

**commitment to quality, responsiveness, friendliness and a can-do attitude to fill the role of an**

**Administrative Assistant - Service Department with our Head Office team at Edmonton, AB location.**

**Overview**

**The Administrative Assistant - Service Department is responsible for providing administrative and**

**operational support to the store locations by ensuring that business operations are maintained in an**

**effective and efficient manner.**

**The Administrative Assistant reports to the Office Manager, Team Lead and upper management. The full**

**time Administrative Assistant will have guaranteed 30-40 hours per week**

**Responsibilities**:
**Representative and promoter of the Paris Jewellers Brand.**

**Answer incoming calls and assist with receptionist duties.**

**Greet guests with a positive and energetic attitude both in person and on the phone.**

**Quality control services completed by Goldsmiths/Suppliers before returning them to retail store fronts**

**with precise accuracy.**

**Assist in providing estimates for services taken in from retail store fronts in a timely manner.**

**Assist in speaking to customers in regards to customer complaints or inquiries**

**Collaboratively work with retail brand ambassadors, managers and district managers to provide a**

**solution for all customer repair related questions.**

**Respond to questions and requests from stores and customers in a timely manner.**

**Assist with customer service request, complaints and celebration**

**Assist with shipping and receiving for stores and manufacturers.**

**Assist in the distribution and shipping of marketing material.**

**Distribute mail.**

**Assist with stock transfers and preparing manifests with high level of accuracy.**

**Assist with tagging merchandise.**

**Data entry.**

**Maintaining stock and inventory control.**

**Ensure daily operations are completed and to standard.**

**Participate in and complete all training and development programs.**

**Participate in and maintain cleanliness.**

**Adhere to all company policies and procedures.**

**Maintain a high level of accountability.**

**Always act in the best interest of the company.**

**General office support.**

**Other duties as required.**

**What we offer**:
**At Paris Jewellers, we offer our Brand Ambassadors a culture and a commitment to be better than we**

**were yesterday. We believe in celebrating every customer story and every employee win, recognizing**

**those who go the extra mile, and maintaining a culture of gratitude. In addition we offer;**

**Competitive wages**

**Great benefits for Full Time employees**

**Comprehensive training program that includes sales, product knowledge and brand training tailored**

**exclusively for Paris Jewellers**

**Opportunities for advancement**

**Monthly incentives**

**Employee discounts**

**You will always be a name and not a number**

**What we look for**:
**1+ years of Jewellery experience is an advantage**

**3+ years of retail experience is an asset**

**1+ years in an administrative role is required**

**Experience in shipping and receiving is a plus**

**Organization skills**

**Proficiency in English**

**Have a strong can do attitude**

**Goal driven**

**Strong interpersonal and communication skills**

**Availability to work evenings and weekends during peak season**

***only qualified applicants will be contacted for an interview



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