Administrative Assistant

2 months ago

Edmonton, Canada CASA Mental Health Full time

Join CASA Mental Health in shaping a brighter future for children, youth and families by providing them with timely mental health care and empowering them to thrive. This position is a permanent float position and will require ability to travel to all Edmonton and area sites.

**Job Details**

**Wage range**:$22.89 to $27.04 per hour
**Shift structure**:Monday to Friday, 7.25 hours per day
**Primary **location**:Casa Fort Road
**Secondary location(s)**:CASA West, CASA Centre, CASA Downtown, CASA House
**Union**: In-scope
**Classification**: Administrative Support II
**FTE**:1.0 FTE (36.25 hours/week)
**Status**: Permanent

**About the Role**

The Clinical Administration team supports the organization through direct and indirect assistance across clinical and business departments. The team also provides external, public-facing support to CASA patients and families through multiple avenues.

The Administrative Assistant will:

- Develop an understanding of CASA’s programs and the associated referral processes to best support patients and their families.
- Greet guests, patients and their families, and liaise with staff to coordinate arrivals and direct families.
- Book appointments, make confirmation calls and register new patients.
- Check patients in upon arrival and update demographic data.
- Respond to phone inquiries, direct calls to the appropriate persons and accurate messages.
- Maintain a clean, safe and organized work space.
- Perform general office administration duties such as photocopying, printing, mailing, facility opening and closing, etc.
- Provide administrative assistance to the Clinical Manager of Administration.

**Qualifications**
- Two years of relevant administrative experience.
- Successful completion of medical office assistant and/or business administration program is required.
- Experience in a healthcare setting is an asset.
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Proficient in Microsoft Office software.
- High level of accuracy with data entry.
- Attention to detail and ability to appropriately prioritize work.

**Conditions of Employment**

**Closing Date**:Sept. 16, 2024

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