Billing Administrator

2 months ago

Calgary, Canada LodgeLink Full time

**Billing Administrator**

**Calgary, AB**

**About the Role**

We’re Hiring for a Billing Administrator to join our team in Calgary, AB for a temporary, 2-month contract. This role is 80% in office with 20% flexibility to work from home.

We are looking for a new team member to be part of our growing company - someone who enjoys a fast-paced environment like LodgeLink. You will be responsible for reviewing data throughout our invoicing processes, billing customers, and working alongside the team to identify opportunities for improvement.

The Billing Administrator is an integral part of the LodgeLink team and is responsible for Customer billing and booking cost of goods sold (COGS). You will have a keen eye for detail, working with our commercial team upstream to align customer billing expectations, handling clients account queries, reporting on any issues found during our billing processes, and working with the team to meet billing deadlines. Essential skills for this role include strong interpersonal and communication skills to build quality relationships with the team and with our internal stakeholders. Our values are Agile, Inventive, Dependable, Audacious and Collaborative - and we love our dynamic and inclusive team.

**Duties and Responsibilities**
- Reconcile folios and amounts charged to LodgeLink from suppliers vs. reservations in our system including guest days, room rates, taxes and hotel-specific fees.
- Create accurate charge sheets for customers based on reconciled reservations.
- Maintain and organize electronic files received from suppliers and customers.
- Liaise with hotels and properties as required to ensure appropriate documentation is received in a timely manner to resolve disputes.
- Clearly communicate priorities and obstacles to the team and your supervisor.
- Escalate issues in a timely manner.
- Other duties as required.

**Qualifications**
- Post-secondary certificate or degree in business administration or equivalent.
- 2+ years of experience with data/order entry and account management.
- Strong attention to detail, adaptability, and be very organized
- Strong computer skills especially with Excel are required.
- Self-starter and comfortable working in a fast-paced dynamic environment.
- Must have excellent communication, strong interpersonal and problem-solving skills, with the ability to build friendly and collaborative working relationships with clients and colleagues.
- Must be fluent in English both oral and written.

**About LodgeLink**

United by our vision to be THE ecosystem for workforce travel, our values reflect our commitment to collaboration, agility, dependability, inventiveness, and audacity. As a diverse and inclusive team, we come together, sharing ideas, building disruptive technology, and tackling complex problems. Our relentless pursuit to deliver value and superior customer experiences is inspired by a collective passion to ‘_Create A Better Way’_ for all.

At LodgeLink, we're seeking exceptional team players with an entrepreneurial spirit to contribute to our rapid growth. If you crave a career, not just a job, we could be the perfect fit.

**LodgeLink Total Rewards |** Caring for our team is a priority, and we’re pleased to provide these benefits:

- Building a diverse and inclusive team, supporting career growth and development.
- Competitive base salaries.
- Share Appreciation Rights program for salaried employees.
- Paid vacation days and sick days.
- An employee charitable donation program.
- Hotel and travel discounts.
- Comprehensive benefits package including extended health, vision, dental, Health Spending Account, TeleDoc, Employee Assistance Program, Life, Long-term Disability, AD&D, and Critical Illness Insurance.
- Located in beautiful Eau Claire in downtown Calgary, within a 5-minute walk to Prince’s Island Park
- Company-hosted events, and a game room.
- Ability to join our Social Club and join colleagues for fun events such as golf, bowling, curling, stampede events and more.
- Free access to the Aspen Properties Fitness Centers.

**We are an Equal Opportunity Employer**
Black Diamond Group is committed to diversity, equal opportunity and ensuring that our employees can thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability, or any other legally protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.

Company: LodgeLink

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